Hi
I recently updated my newspaper theme… and had previous pages built in the old WPBakery builder, which I have now deactivated
I am trying to create a brand new fresh page using the Tag Div Composer.
I am struggling to add actual content!
I’m using a “Text with Title” block, but when I click on “EDIT CONTENT” a “WP Editor” dialogue pops up, but just hangs, showing a sort of “loading” graphic of a circle spinning round.
Any ideas? Thanks
System summary:
Theme version 9.8
PHP 7.2.20
WP Version 5.2.2
WP Memory Limit 256 Mb
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi Calin
1)all settings ok, all “green lights” in the System Status panel on the theme
2) I worked through all my plugins… and did in fact find that the “WP Editor” DID work if i deactivated the “Nexgen Gallery” plugin
This plugin is very popular, and I mention it here in case it helps anyone else. I’ve used that Plugin for years, before I used the Newspaper theme in fact! There were no issues with the previous versions of the theme – when using the WPBakery page builder.
Is this conflict something you can look at please? Has it already been reported – it is a massively popular plugin!
Thanks
Hello !
Unfortunately the Nexgen Gallery plugin is an untested plugins by our developers so we cannot say for sure if this will work properly with our theme. We are sorry for the inconvenience!
What I can do is to note this plugin on our list for future tested/supported plugins and maybe this will be add on our list of tested plugins and will work with Newspaper theme.
Thank you for your understanding!
Ok, fair enough i guess…..
That could have been a big issue for me, but will probably switch over to the Gallery block native to the Gutenberg editor… the less reliant I am on big plugins the better!
Just need to convert all my older galleries
Its a very weird clash though!
