WP Editor won't load

Posted in: Newspaper
Post count: 62

We are having an issue that seems to be common on the forum where when editing on a tagDiv Composer page, we’re unable to get the WP Editor screen to load, it just spins. We have disabled all but tagDiv plugins, cleared cache, checked .htaccess and other suggestions proposed in other posts but the problem seems to persist. Linking a video so you can see the behavior here (with all plugins deactivated except tagDiv) and another video so you can see the console errors being thrown. You mention this issue in other posts, suggesting that ModSecurity is a problem. Disabling ModSecurity for the entire site sounds dangerous. Are there any specific rules within there that would resolve the conflict, if that’s what’s causing it? Screenshot here with options we may have to customize ModSecurity.

Would appreciate any other suggestions or advice. Thank you!

Post count: 27744

Hello,

What host do you have? Please select the error in the Network tab, and there will be display the response -> https://i.imgur.com/dTeVtF8.png

Thank you!

Post count: 62

Hi – Thanks for the quick reply. We’re self-hosted, running on a Plesk system so we have access to changing settings in whatever way you recommend.

Checked the network notifications and screens are here and here. Hope that’s helpful!

Post count: 62

Doesn’t look like the second image linked, so here it is again.

Post count: 12

I have the exact same problem. How to fix it?

Post count: 12

Failed to load resource: the server responded with a status of 403 ()

Post count: 27744

Hi,

Please check the preview option -> https://i.imgur.com/9bJu3YT.png

Thank you!

Post count: 12

Its the same. Error 403
See for yourself.

Post count: 27744
Post count: 97

@ninjaray, @cooperdevon, (how) did you get this resolved?
I’ve been having the exact same problem.
Never have been able to open the WP Editor inside TagDiv Composer.
It keeps on spinning and console has the 403 error.

I’m on a LiteSpeed Server, not NginX. All .htaccess setting as in the linked to pages in the forum, 10M setting, all server requirements met.

Are any of you running multisite by chance?

Post count: 27744

Hi,

Please check this guide about deny code https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ -> https://i.imgur.com/U3tTmIx.png
If you have LiteSpeed, please ask your host to set the permissions for you to be able to edit.

Thank you!

Post count: 97

Hi Anamaria,

I checked all and I don’t have the deny statements in the .htaccess, nor the other conditions, but I found the reason, which may help other users as well.

I am using iThemes Security for the site, likely one of the best security plugins.

When I disable it, the WP Editor works, likely due to this setting:

    Disable PHP in Plugins
    Disable PHP execution in the plugins directory. This blocks requests to PHP files inside plugin directories that can be exploited directly.

I don’t really want to reduce the security of my website, so what sort of .htaccess override settings should I place in which folder exactly?

Post count: 27744

Hi,

This plugin is not tested with the theme, so it can block the request made by the wp editor.
It is about several files, php as well as js, what I can suggest is to disable the security plugin when you want to make changes in wp editor.

Thank you!

Post count: 97

Thanks Anamaria,

Which security plugin is recommended with Newspaper Theme?

Post count: 12

My host enabled php direct file access after that it worked.

Post count: 10

Hi – I see the GET /wp-content/plugins/td-composer/includes/wpeditor.php?wp_path=/var/www/ 403 (Forbidden)

I’ve added
/wp-content/plugins/td-composer/includes/wpeditor.php

to my firewall, and still nothing. I do not have anything about “deny for all” in my .htaccess files either.

Anything related to GoDaddy for example?

Any thoughts?

Post count: 27744

Hi,

Please ask the team Goddady to help you. Also, check this guide https://www.problogguru.com/godaddy-403-forbidden-error/

Thank you!

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