My company is using WP multisite to host multiple sites; 2 right now, but we’re expecting to grow to 30 or more over the next year. 6 or 7 times over the past 3 months though we’ve experienced a concerning issue that I’m trying to identify and prevent/resolve.
Occasionally a site’s theme settings will be reset or changed in some of all of the following ways:
* Newspaper > Theme panel > Header changed from our Header Template 43 to “No Template”
* Newspaper > Theme panel > Theme Fonts > Typekit settings will be wiped out
* Layouts on category pages are reset (either partially or completely).
* Search result formatting is wrong: description previews, and a reset default text.
* Footer content changed from center align to left
There are other changes as well, but in a nutshell it’s happening in both the theme panel as well template changes.
Here’s some additional info:
* All sites have a child theme which inherits from Newspaper. Currently none of the sites have any custom code, or styles in the theme files themselves.
* The parent theme is network disabled
It should be noted that I don’t think this is a WordPress or Newspaper theme issue. However, it’s happened enough times now that I need to figure out what’s causing it. I’m mostly posting here in hopes that you can offer some suggestions for things we could look for, or ways to prevent this from happening.
One thing that’s concerning is that it doesn’t appear editing the Theme panel settings is injecting log entries. I made a change to the theme settings, then changed it back immediately, and determined that neither of those actions showed up in the WP Activoty Log plugin. That would help me out in this case, to see if it was one of my teammates editing the wrong site for example. Is there any chance that you could add that functionality?
Hi,
Normal there should be no problems if there is not something interfering with the theme settings or database.
Also when this is happened what you can try is to use the “THEME PANEL SETTINGS BACKUP” -> https://i.imgur.com/m03x5Qt.png -> https://forum.tagdiv.com/import-export-theme-settings/
As an advice, try to check all of your used plugins, and also, if you have some untested plugins, remove all of these and leave just to active only the required theme plugins. Make sure that your system status parameters are correctly increased and ensure that your dedicated server is met the minimum theme requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Hope this will help you to find the problem!
Thank you!
