Hi,
I have a site called http://writing-wolf.com that I cannot add the Newspaper theme to. It’s my main site and this is really frustrating. I have successfully added the theme to a test site, but it’s no use if I can’t get it live where people see my business.
The error is so bad it completely vanishes my site and replaces it with this error. I cannot even login to the admin panel.
http://itresumewriter.com/wp-content/uploads/2018/12/screenshot-bad.png
I have had to restore the site from backup before, and now I need to try to do this again. But I’d like to install Newspaper. Can you help?
You have to use the latest version of the theme and plugins. Download newspaper version 9.2 from Themeforest. Then go to Newspaper>Plugins on your WordPress dashboard and update each plugin that you have installed from the theme (including td composer).
Firstly, I did use version 9.2, and there were no plugins installed on that site. Secondly, since WordPress is now destroyed (no admin panel), I can’t follow those instructions. Any other ideas? Is it possible that 9.2 simply breaks my site and I have to use an earlier version? I’m out of ideas.
Hi tagDiv support folks,
I have a feeling this forum isn’t going to yield the solution I need ASAP.
I’m a Newspaper theme customer. I have logged a problem in the tadDiv forum above…
I am trying to get ahold of a live person ASAP. My business website is 100% down now because of this problem. I cannot even login to WordPress.
I want to hire you to install Newspaper theme on my website ASAP. The site is here: http://writing-wolf.com/
Thank you!
Hi,
Sorry for the inconvenience, we reply in all topics as soon as possible, following the support hours displayed in the banner at the top of the forum.
So installing the latest version of the theme is breaking the website. I would suggest that you start by checking that all the theme requirements are met
– https://forum.tagdiv.com/requirements-for-newspaper/
The WP memory is recommended to be set to 256M, this is enough for most websites. Insufficient memory can cause many problems. If needed contact the hosting provider and they should be able to increase/activate all the necessary parameters, not just the memory.
The error in the screenshot you provided mentions the social counter plugin. If you cannot login as admin in the website, please disable all the plugins by FTP
– https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
That should allow you to access the website backend. Then access the theme plugins
panel and reinstall the theme plugins
– https://www.screencast.com/t/8Zr1931EtQ5R
Leave other plugins inactive to see if the problem is fixed. Let us know the results.
Thanks
