WPBakery Page Builder Plugin Causing Site to Crash

Posted in: Newspaper
Post count: 7
MacZil
#249851
Aug 22, 2018 at 7:07 pm

Hi there,

I’ve been having an issue recently with the WPBakery Page Builder causing a Server 500 Error whenever I activate it. As soon as I deactivate that plugin, the problem goes away but then some of the site features, like the revolution slider which I am using on the home page, stop working.

I’m not sure it is also connected to another issue I am having which I posted about here.

Please can you help solve this problem.

Thanks!

Post count: 7
MacZil
#249852
Aug 22, 2018 at 7:11 pm

Sorry, forgot to add the site URL: https://www.fishingindustrynewssa.com

Post count: 23312
Catalin
#249944
Aug 23, 2018 at 11:20 am

Hello MacZil,

Do you have updated your theme to the latest version of it via FTP way? Do you have updated all of the plugins? We recommend using only TD Composer plugin because this is our page builder which will be developed continuously. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Also, provide there more details about your problem.

Thanks for the message!

Post count: 7
MacZil
#250035
Aug 23, 2018 at 5:54 pm

Hi Catalin,

Thanks for replying to my question. It seems that the cause of the error I mentioned in my other thread fixed this issue as well.

Thanks again for all your help!

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