Hello,
Whenever I try to start adding section with my page builder to my homepage by “adding an element” I open it up and click on an element I want to add and nothing happens. I have tried activating and deactivating the plugin but no luck. Does anyone else know how to fix this? I would like to avoid having to pay another $37 to download a new version of WPBakery Visual Composer. Please let me
Ben
Hello Bstevenson,
Please notice that you should not buy anything version of Visual Composer. Ensure that you are using the latest version of the theme and also, the latest version of required plugins which come bundled with the theme packet. The theme installing should have to be done only via FTP way because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Also, if the problem is still there, please check your system status parameters and increase them to a higher value according to our guide here -> https://forum.tagdiv.com/system-status-parameters-guide/
Thanks for your understanding!
I also cannot use Visual Composer – trying to Add and element does nothing, and Choose Layout Option just gives me a spinning ajax loading graphic which I’ve waited for over 2 minutes. On our Newspaper system status page everything is okay (green or gray) except Caching (which we don’t want) and Speed Booster (which disabled itself v4.1 – Disabled – incompatible plugin detected: all-in-one-event-calendar-extended-views/all-in-one-event-calendar-extended-views.php).
We are using Newspaper on 2 websites now and I’m on a 3rd website with WordPress 4.8 installed just today, I’ve uploaded the Newspaper 8 theme by FTP and all plugins are active except for WP User Avatar which I turned off and deleted – after I was alredy having problems.
Any assistance getting me back up and running would be appreciated.
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This reply was modified 8 years by
MediaServicesTagDiv.
I got this working … i had to deactivate/delete Visual Composer and then manually upload Newspaper-tf/plugins/js_composer.zip and activate it.