When you browse https://optiotv.uk in mobile mode (so the mobile theme occurs), you will see images of the post.
In the HTML, the images sizes are wrong, and Pagespeed insight from Google send a ‘wrong image dimension’ alert :
img width=”1017″ height=”609″ src=”https://optiotv.uk/wp-content/uploads/2020/12/Hisense_55H7709.jpg” alt=”Hisense 55H7709″
How can we do to provide correct image size ?
Hello !
At the moment this is the option available. This can be changed if you switch to a mobile template that is fully editable using tagDiv Composer or by using the mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/
Thank you !
Hello,
I don’t understand your answer : this can be changed by ..using the mobile theme plugin’.
I already use the mobile plugin, where can I provide correct size ?
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
This is how it looks on your website: https://i.imgur.com/E30CmxG.png
And this is how it should look: https://i.imgur.com/uL0jS1r.png
Let us know the results.
Thank you !
Hi Vlad,
I desactivate all the plugins, except those from TagDiv. I do not use Child theme. All cache has been cleared.
I still get images served like this : width=”1200 height=”680″
Hello !
We need to take a look and see what can be done there to see if a fix can be done.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
