you people still did not fix this fitters issue

Posted in: Newspaper
Post count: 29

you people still did not fix this fitter issue seriously I don’t understand,
with all your new updates you still have not think of fixing one issue. Disappointing

Post count: 27744

Hi,

We added fixes, but unfortunately, not all cases can be covered, which plugins you use, if you disabled them during the update process, which server you use, and from which version to which version did you update.

Thank you!

Post count: 29

Update from Version: 12.4 New Version: 12.6
12.4 was the last know working version the rest from that has been having same issues.

Post count: 27744

Hi,

Please let me know about what issue you refer.

Thank you!

Post count: 29

THis issue

This

The last known working is Version: 12.4, this has been a bug since up thing now you people have not fixed it,
Immediately you update after 1 day, 24 hours sorting based on popularity starts going away, after 2 days 48 hours follow, that is how it goes, no posts will be showing.

Post count: 14

I was waiting for the same fix I have these filters at multiple places and all of them rendering empty on frontend. How long do we need to wait I don’t know.

Post count: 29

Same here, after update to 12.6.1 only 7 days working, 24/48 hours empty

Post count: 27744

Hi,

Please make sure that you have enabled the post views from Theme Panel -> Post Settings -> Post and Custom Post Types => https://www.screencast.com/t/LAv90B5eZ and check after. We did a lot of tests, and the option works.

Thank you!

Post count: 14

If that option shows a counter in my articles page I don’t want to enable that. I never had this option enabled but it used to work on previous version.

Post count: 27744

Hi,

Please use a single post template -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/, and you need to have the single post view on the template or hide it with a custom code css for standard template.
There was a fix for this option because, normally, this should disable the option globally, which is why it was working in the previous versions.

Thank you!

Post count: 29

But what about mobile the views are now showing on mobile, I use the mobile theme

Post count: 29

PLease can you give me a code to hide the views for not showing on mobile

Post count: 27744

Hello,

So you want to hide the views only on mobile. I could give you a code for this


.td-post-views {
display: none;
}

Set the code in Newspaper -> Theme panel -> Mobile Theme -> Custom code.

Thank you!

Post count: 29

okay thanks

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