Please help
Howdy!
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, tagDiv Cloud Library.
First, visit your website (https://www.benarticle.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.benarticle.com/wp-admin/update.php?action=update-selected-themes&themes=hueman%2Ctwentynineteen%2Ctwentytwenty%2CNewspaper&_wpnonce=00bc229aed) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.4.2
Current theme: Newspaper (version 10.3.5)
Current plugin: tagDiv Cloud Library (version 1.4 | built on 01.04.2020 8:57)
PHP version 7.0.33
Error Details
=============
An error of type E_COMPILE_ERROR was caused in line 1358 of the file /home4/benartic/public_html/wp-content/plugins/td-cloud-library/includes/tdb_functions.php. Error message: require_once(): Failed opening required ‘tdb_template_import.php’ (include_path=’.:/opt/cpanel/ea-php70/root/usr/share/pear’)
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Sorry i have deactivate ALL plugins except :
1. tagDiv Composer
2. AdSense Invalid Click Protector
3. AdSense Integration WP QUADS
4. UpdraftPlus – Backup/Restore
5. WP Content Copy Protection & No Right Click
For the hosting, i use Bluehost .
I still can’t solve my problem, please assist
For problem details, please visit my website:
http://www.benarticle.com
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
