Hello,
I seem to be regularly receiving a critical error message. The error points to the TagDiv Composer Plugin; i have put an excerpt of the error below.
I have raised a ticket with my hosting provider also, who has told me that the plugin is out of scope of their support, even though the error message seems to point to a memory issue.
Please note that the PHP version has been upgraded to 7.3
Could you please assist me with this?
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WordPress version 5.3.2
Current theme: Newspaper (version 10.3)
Current plugin: tagDiv Composer (version 2.5 | built on 05.02.2020 7:28)
PHP version 7.2.25
Error Details
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An error of type E_ERROR was caused in line 699 of the file /home/cluster-sites/7/f/xxxx.com/public_html/wp-content/plugins/td-composer/includes/tdc_main.php. Error message: Out of memory (allocated 136814592) (tried to allocate 4032168 bytes)
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi Vlad, Thank you for your help. There were two plugin that were conflicting with the theme. One was a Cookie Notification plugin, the other was a GDPR plugin.
