The error is caused by a security setting where something is blocking the loading of images from my server when the Receipt is requested.

Usually this error occurs with the iThemes Security plugin has the “Enable Hackrepair Blacklist” feature activated, but anther security plugin may have a similar setting.

With disabling iThemes Security plugin and reactivate the issue is solved

• This reply was modified 7 years by alaid.

Hi

I have the same issue

Warning: getimagesize(https://soynuevaprensadigital.com/news1053fm/wp-content/uploads/sites/3/2019/04/news-logo-180×180-negativo.png): failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden in /home/soynueva/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 639

I tried and reviewed everything you mentioned and the issue continues, no matter which header template the issue continues to appear, it is only solved if I do not use a header template.

I need to solve this urgently

• This reply was modified 7 years by alaid.

Hi Catalin

I am waiting for an answer. The support service works in a limited time, if I am paying for support the answers should be almost immediate. From the early Thursday morning I asked a question that I received at the end of the day, then I sent what was requested and I received no response, and today is Saturday and I have to wait until Monday. I do not think it’s good support, especially if it’s paid.

I need to resolve this issue immediately, please.

Thanks.

Hi Catalin

The problem you can not see on the site, but I’ll explain what happens.

When you create a new entry, you assign it the Featured category and publish it, on the PC it is immediately observed, but in the mobile version it appears 6 hours later, this is the problem.

Why does it take to see the new entry in the mobile version?

I do not have any cache plugins active.

Thank you