@anamaria, sorry I just resent the email and all credentials should now work

@Anamaria, that was us during the weekend trying to install a previous version of the theme but it didn’t work.

We did not backup our website before the update, does that mean our design is now permanently compromised?

@Anamaria, how do we do this?

Our backups in theme panel are up to 23 March when the design was already compromised, as per image below.

Hello @Anamaria,

Regrettably, the previous solution provided has not resolved our issue. The website design, which we painstakingly developed over several months, is now markedly compromised. This has significant implications for our business. Could you please advise on the most expedient way to revert our website to its original design? This matter is of the utmost urgency.

Thank you

• This reply was modified 2 years by alessandro_tpp.

The widget doesn’t show, as per screenshot in my previous message. Can you see it?

Hi, we previously followed your instructions and it fixed it, however, we noticed this morning that the widget is having issues again:

Can you please give a solution? Thank you

Hi Anamaria,

Thanks for your response.

I’m sorry but I don’t know what the backend is, however, we do need to have the SiteGround Optimizer plugin activate. Is there a way to make it work?

Thank you

I need the titles of the pages of the tags and search results to be capitalised, as they aren’t currently. You can see by clicking here, ‘london’ in the browser tab isn’t capitalised.

Hi Bettina,

It seems to be working now.

While I’ve got you, is there a way to capitalise search results and tags pages? They are currently low-cased as per screenshot below.

Thanks Anamaria.

While I’ve got you, we have another issue:

the ‘Subscribe’ button in the top right of our headers when clicked on opens a modal popup; however, this is only working when we are logged in in the tagdiv editor, while if you visit the website as a normal user it won’t open.

Can you please have a look and let me know how to fix this?

Thanks so much

Thanks Anamaria. Just a few questions please:

– How can I move the mobile menu elements (the categories/pages) from left to right?

– How can I add the social icons inside the mobile menu?

– Is there a way to set the mobile menu to only take half screen and not the whole screen?

Thank you so much

Hi Bettina,

Thanks so much for your support and patience, I really appreciate it.

Very best

Hi Bettina,

We have picked three categories for that post: dinner date, platter, featured. We want dinner date and featured to be hidden, and only show platter as the post’s category.

In theme panel > categories, we have marked dinner date and featured to be hidden, so why do they still show?

Thanks for letting me know.

While I have you, is there a way to personalise the mobile menu? We would like to move the elements to the right and have the menu taking just half of the screen. We would also love to add in other links and social icons. Is that possible? We couldn’t find a feature to do that.

Thank you

Hi Anamaria,

Thank you ever so much, that’s brilliant!

Hope you have a great day

Hi, please not that this has been solved.

Hi,

I have saved the news header from the Category template, however when I try to add it to the Tags template it doesn’t paste merging with the header like for the Category page. Please see video here: https://www.screencast.com/t/Phmcyya7

Can you please provide a solution to this?

Thank you

Hi,

These have been sent. I look forward to hearing from you.

Thank you

Hi,

I copied and pasted it from another page template.

Please also note another issue: the ‘ADVERTISEMENT’ text on the squared adv box disappears when the grey background is on, and it becomes visible when it’s on white background, as per video here: https://www.screencast.com/t/KCsMJ8yPw6DG

If you can also provide a solution to that it would be great.

Thanks!

Hi Bettina,

I did align the button to the right, however, it is still very distant from the menu button, please see the following video: https://www.screencast.com/t/iwIX6G8eE0C

• This reply was modified 3 years by alessandro_tpp.

Hi Anamaria,

Just wanted to double check you received my emails yesterday as we haven’t heard back yet.

Very much looking forward to hearing from you so we can finally move on from this issue.

Thank you.

Hi Anamaria,

These have just been sent.

Thank you

Hi Anamaria,

Thanks for finding that out. I haven’t added that logo anywhere, and it happens in EVERY PAGE not only the single post template as you can check by browsing and scrolling through the homepage and every other page on the website.

Can you please let me know how to remove that?

Thanks so much

Hi, please find the video here: https://www.screencast.com/t/aWVZ3DWOG

Hi,

I deactivated all plugins except tagdiv ones and it didn’t fix the issue.

This happens basically almost everywhere on the screen, even in the images on top of articles or in blank white spaces with no hyperlinks as per image below:

Link to article: https://pillow-magazine.com/the-worlds-most-beautiful-libraries/