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Gabriel29
tagDiv Member

Hello,

we havent made any changes to the files.

The theme version is 11.4.2, this problem happened suddently in an older version (in fact all panel options reverted to default) and we thought it might get fixed if we updated it, but the problem still persists with the last version.
The errors only disapear when deactivating the TagDiv Composer (wich we do not use, as we use the WP Bakery Page Builder) but it is mandatory to have it active.

I do not know however if the error are causing the Save Settings problem or if they are different problems.

The website is https://movilidadelectrica.com but note that it is under maintenance right now as the design is completely wrong (because panel options reverted to default).

Gabriel29
tagDiv Member

Hello,

we have tried everything suggested in those posts and it is still not working. We are getting however these errors repeated constantly in the error log:

/var/www/vhosts/movilidadelectrica.com/httpdocs/wp-content/plugins/td-composer/legacy/common/wp_booster/td_options.php on line 48

/var/www/vhosts/movilidadelectrica.com/httpdocs/wp-content/plugins/td-composer/legacy/common/wp_booster/td_options.php on line 97

Gabriel29
tagDiv Member

Thanks, that did it!

Gabriel29
tagDiv Member

Hello, I have a similar issue, I added a background image and url and it seems like the link is not added.

https://movilidadelectrica.com/

thank you for your time

Gabriel29
tagDiv Member

Hi,

its been some time since my last reply but now that ive done some tests i can answer back. I have updated the theme, deactivate all plugins and uninstall most of them but the issue still persists. However when I change the theme to another one it works ok, so I guess it has to be an issue with the newspaper theme.

Last thing ive tried is activating the accessibility mode on the widget page and that seems to work, at least is not slow any more, I will have to wait a bit to see if also keeps the widgets in the different sidebars, as before it erased some of them.

Anyway, does any of this info help you think what the issue could be?

Thank you

Gabriel29
tagDiv Member

Hi Bogdan,

Im afraid that deleting all unused widgets and disableing the rest momentarily did not work. I dont have the theme updated (im on 6.1) could it be that?

Gabriel29
tagDiv Member

Thank you, ill have a look!

Gabriel29
tagDiv Member

Thanks for the reply, do you know of any plugin that works with the theme and can do what I need?

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