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amrit.atc.in
tagDiv Member

Hi,

The issue has been resolved. Thank you for your help and support!

Regards,
Amrit

amrit.atc.in
tagDiv Member

Hi,

Please help I have been emailing since yesterday but there has been no response. In that case please guide me on what to do and how can I continue the discussion via email if there is no response from the technical team.

I don’t know what to do. Please help!

Regards,
Amrit

amrit.atc.in
tagDiv Member

Hi,

I have checked the website in Incognito mode but still Content is NOT Showing on both desktop https://prnt.sc/Du9PPR9e_sqz and mobile https://prnt.sc/DnhLF6ldRc5r. It shows only Gibberish and nothing else.

Please help and do the needful at your end and resolve the problem ASAP.

Thank you for your prompt response.

Regards,
Amrit

amrit.atc.in
tagDiv Member

Hi Bettina,

I have scanned the WordPress and based on the scan report, it appears that the ClamAV antivirus scan did not find any infected files or known viruses.

I have also checked with the hosting provider they are of the view that it is a theme plugin issue.

Please help urgently and if possible please involve your technical support team to resolve this issue immediately.

Thanks!

amrit.atc.in
tagDiv Member

Hi,

As you suggested, I deleted the cache and also tried to remove and re-add the mobile logo and retina logo. But it still not showing. https://prnt.sc/Ms9oBJ1ycW-a

Can you please try to do this from your end?

Waiting for your response.

Thanks.

amrit.atc.in
tagDiv Member

Hi,

Can you please create a responsive version for my website? If you need the login credentials to create the responsive version I can share with your team.

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