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beerawk
tagDiv Member

I had the exact same problem for several days and in the end this is what worked for me…

1. Delete the current version of the social counter plugin completely
2. Put whatever security/firewall plugin you use into learning mode or temporarily disable it
3. Delete all browser cache
4. Download the updated plugin zip mentioned bat Catalin in this related article thread https://forum.tagdiv.com/topic/problem-with-facebook-social-counter/
5. Upload/install plugin from WordPress plugin page
6. Activate plugin
7. Add your Facebook ID, App ID and secret from within the Social Counter widget OR Social Counter element in a new page on Visual Composer (both ways worked for me after all the above)

I truly hope that works for you as well.

beerawk
tagDiv Member

I’m also having the same problem… given the number of us that this seems to be affecting, could it be something on your end that’s the problem??

beerawk
tagDiv Member

This solution works fantastic, thanks so much for posting this!

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