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brucearisteo
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brucearisteo
tagDiv Member
Theme panel not saving - reply
#305523
Jul 17, 2019 at 4:46 pm

Hello,

You may have a different Internet provider, but they might be following a similar policy of masking your IP Address…

The issue blocking my Theme Panel from saving was my Internet provider “Comcast” “Xfinity” was masking my IP address as it passed through their Firewall. This caused “GoDaddy” to see the Theme Panel ajax request as an attack and blocked the request, thus not saving.

I had to access any Whois website to see my actual IP Address. Then, I copied and pasted the address in my GoDaddy “White List.”

After that, no problems!

brucearisteo
tagDiv Member
Theme panel not saving - reply
#305521
Jul 17, 2019 at 4:45 pm

Hello,

The issue blocking my Theme Panel from saving was my Internet provider “Comcast” “Xfinity” was masking my IP address as it passed through their Firewall. This caused “GoDaddy” to see the Theme Panel ajax request as an attack and blocked the request, thus not saving.

I had to access any Whois website to see my actual IP Address. Then, I copied and pasted the address in my GoDaddy “White List.”

After that, no problems!

brucearisteo
tagDiv Member
Theme panel not saving - reply
#305228
Jul 15, 2019 at 9:30 pm

I have the same exact issue!

After reading posts about this issue for the last 4 hours, I don’t see where anyone found the solution.

I followed every suggestion I have the ability to do, and still no results.

Any word on a fix?

Viewing 3 posts - 1 through 3 (of 3 total)