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carpediem
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carpediem
tagDiv Member
Woocommerc 3.0 single product gallery slider not working - reply
#180320
Jun 26, 2017 at 2:01 pm

the website is currently in development, so you will need a password in order to see the frontend.
Where can i sent the credentials to?

carpediem
tagDiv Member
Mobile theme menu always open - reply
#171584
May 9, 2017 at 1:46 pm

it works perfectly! thank you very much!

carpediem
tagDiv Member
Mobile theme menu always open - reply
#171459
May 8, 2017 at 5:16 pm

you need to add those 2 lines to your windows “hosts” file, and then access http://naturetech-stage.co.il

then you will see the website, it is not on local install, its just doesnt have a resolved domain attached to it.

carpediem
tagDiv Member
Mobile theme menu always open - reply
#171377
May 8, 2017 at 12:16 pm

Hey Simon,

I appreciate your reply, its all good, I can understand your initial reservations…RTL is pain in the ass.
But i must say, this is far from being a first theme we RTL, this issue is still quite strange for all the crazy stuff that happens with RTL, so i am not sure it is, and if it is then at least i will know for sure, and it will be much more easier to solve it.

so as currently this version of the website is not live yet, in order to see it you will have to modify your ‘hosts’ file with those records:

82.166.139.85 naturetech-stage.co.il
82.166.139.85 http://www.naturetech-stage.co.il

then you will see the issue all over.

thank you in advance

carpediem
tagDiv Member
Mobile theme menu always open - reply
#171193
May 5, 2017 at 2:54 pm

Seems that you not even sure that this is what really causing the issue, but jumping to the easiest conclusion for you.
You claim to have a superb support, but in this case it doesnt sound like you want to help.

I have an issue with my theme, i disabled all the plugins, and the issue persist…i suggested it might be an RTL issue, and without checking you send me to get a refund?!
Its not necessary an RTL issue, as it has to do with the mobile menu showing on desktop and auto open on mobile, it could be JS issues, it could be other causes, I would expect you to at least take a look before sending me off.

I will really appreciate if you can consider supporting my issue, at least looking at it, and maybe, just maybe going extra “mile” to help me resolve it, after all I am a paying customer, for a #1 theme with great support.

Thank you in advance

carpediem
tagDiv Member
Mobile theme menu always open - reply
#171128
May 5, 2017 at 9:46 am

Thank you for a quick reply.

I have tried that, i have disabled all plugins except VC, the theme install was brand new with no code added, but this still happens.

The only difference from the demo is that my website is RTL, maybe it has something to do with that?

Please assist.

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