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tagDiv Member
Agile project management & Entrepreneurship.
childintime23
tagDiv Member

Hello,

After a lot of thinking I am accepting your refund offer. I am sorry about this outcome.
I really need the theme and the influencer demo perfect right now since I don’t have a lot of time.

BR

Predrag Jerinic

childintime23
tagDiv Member

Hello,

Well, I hope you will manage to fix all the bugs asap.

There is another thing that bothers me now:

I have difficulties adding smart lists in the post template that influencer demo has. If I change the template of the post, it works fine.

I talk about this template: https://i.ibb.co/0sBMRmT/bug4.png

As I’ve said: I do everything the way it should be done and I know how to make a smart list in a normal post template.

BR

Predrag Jerinic

childintime23
tagDiv Member

Hello,

Can you explain to me the meaning of 6 months support that comes with the purchase? Should I continue asking for the solution of the bugs here or try to fix it myself?

Can you send me a list of the things I can ask here so I can save my time as well as yours next time, just to have all the information about the things on which I can rely on you as a support?

Just inform me if the 6 months support stands for “If you want we are able to offer you a refund if you make a request here:”

BR

Predrag Jerinic

childintime23
tagDiv Member

Sir,

I don’t understand the test you made. I can change the title length without a problem but please watch my video and see what happens when you try to mouseover a category next to the category that has 1 or more posts with a different length (as shown in my video).

Please, send me a video, not a screenshot, since you can’t see the bug with a screenshot. The only thing I can see on the screenshot you provided is that the title length is changeable.

BR

Predrag Jerinic

childintime23
tagDiv Member

Hello,

I’ve found one more bug with influencer demo:

When u change the title length of any post this happens:

https://vimeo.com/354858338 (sorry about the music..)

BR

Predrag Jerinic

childintime23
tagDiv Member

Hello,

I want to consider fixing it or at least changing the search completely or the animation before refunding.

Can you tell me where and how to edit this part right here since I can’t find a way to edit it with the composer?
Where to change that background picture and other small animations? https://i.ibb.co/hVn4WRM/search.jpg

Is there a way to change the search completely, is there another template or anything?

BR

Predrag Jerinic

childintime23
tagDiv Member

Sir,

In that case, what do you suggest me to do, since you didn’t deliver what is expected?

I’ve just noticed that you have the exact same search bar on this site/forum and it is working just fine for my android phone.

BR

Predrag Jerinic

childintime23
tagDiv Member

Sir,

Is there any date until the bug could be fixed?

I don’t want to be unprofessional but I’ve bought the theme just to use this demo and I can’t go live with my site with such crucial bugs.

Thanks for understanding

BR

Predrag Jerinic

childintime23
tagDiv Member

Sir,

I use both Android and iOS.
You have more information in my previous posts but please let me know if you need anything else that could help with this case.

I can provide you with screenshots and screenrecords from few different IP addresses, wifi and devices regarding both bugs on my site hosted by a different host and your own demo that people are using as a preview hosted by you.

BR

Predrag Jerinic

childintime23
tagDiv Member

Hello,

I have the same search bug on your demo version, (https://demo.tagdiv.com/newspaper_influencer/#) while browsing from 3 different locations (1 being a public wifi) and the result is the same.

I guess it is not about the host or internet connection.

Can you provide me with some more information or the possible solution of changing the search animation in the worst case in which the current animation is not fixable.

Thank you for the sticky version explanation, very helpful, I was able to modify it successfully.

BR

Predrag Jerinic

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