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chipbiney
tagDiv Member

Dear TagDiv support team,

1. Thank you for your previous response. I have temporarily resolved the issue I was having. However, I hope that your team will prioritize fixing this issue in the next update of the theme. The interface needs to be more visually appealing, balanced, and professional. In its current state, it requires too much editing in the “Custom CSS” section, and the customization options are still limited. This makes it quite inconvenient for users. Additionally, the “Woo My Account” section still has some minor interface bugs.

2. I would like to try out some of your pre-made demo themes, but I am unable to create an account to test the buying and selling features. I would appreciate it if you could provide me with a demo account so that I can further explore the theme’s capabilities.

Thank you for your time and consideration.

Sincerely

chipbiney
tagDiv Member

Dear TagDiv Support Team.

Thank you for your time and consideration.

1. Mobile Interface Issues:

The theme does not display well on mobile devices, as shown in the attached screenshots (Image of mobile interface issues: https://i.imgur.com/ugXn1ts.png). The layout is not intuitive, and the buttons are too close together, especially on the password change page. The desktop interface also lacks visual appeal and balance, as shown in this screenshot (Image of desktop interface issues: https://i.imgur.com/zGcT4Id.png).
2. Feature Request:

I would like to request a feature that would allow me to use the same interface as the “Page Account” block (Image of Page Account block: https://cloud.tagdiv.com/wp-content/uploads/2023/08/ap-app-lg.jpg). This block has a very elegant design, and I would love to use it for my website. However, it does not include a “Orders” section, only a “Subscriptions” section. This is a significant limitation for my needs.

3. Attachment Issue:

I was unable to view the image attachment that you sent me in a previous response. Please could you kindly re-send the image or provide a link to where I can view it?

4. Request for Urgent Support:

I would be very grateful if you could provide me with assistance as soon as possible. These issues and limitations are significantly impacting my ability to use the theme effectively and are preventing me from launching my website.

Thank you in advance for your time and support. I look forward to your prompt response.

Sincerely

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