Home User profile
cojmc
tagDiv Member
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
cojmc
tagDiv Member
Fatal Error before and after updating from 4.7 -> 4.9.5 - reply
#366374
Sep 23, 2020 at 10:29 pm

You can close this ticket, as we believe we have it sorted. For anyone else facing this same issue, what worked for us was swapping to 2020 theme, backing up and deleting all existing Newsmag themes (including the child theme) and installing the theme fresh per the guide referenced above. It seems to us like the child theme was what was causing the issue, even though ours was pretty much empty. We didn’t have a ton of customizations in it, but other user’s mileage may vary.

cojmc
tagDiv Member
Fatal Error before and after updating from 4.7 -> 4.9.5 - reply
#366315
Sep 23, 2020 at 4:10 pm

Hi Calin,

Any progress? My client is asking for an update.

Thanks,

John

cojmc
tagDiv Member
Fatal Error before and after updating from 4.7 -> 4.9.5 - reply
#366173
Sep 23, 2020 at 8:06 am

Just to update here, everything was emailed yesterday.

cojmc
tagDiv Member
Fatal Error before and after updating from 4.7 -> 4.9.5 - reply
#365887
Sep 21, 2020 at 5:54 pm

Just checked and we do meet all of the requirements.

The guides you posted ask about the error, which I posted in my initial question. They also suggest disabling plugins, which I have done. The only thing that resolves the error is switching themes, which is not an option.

Any idea what the td_util class does any why it’s not showing up?

I have re-updated the theme following the guide and it still does not work.

cojmc
tagDiv Member
Organizing media on a big site - reply
#293697
May 7, 2019 at 10:37 pm

Thanks Achim … does it integrate pretty well with the Newspaper and Newsmag themes or do you have to do any workarounds?

Viewing 5 posts - 1 through 5 (of 5 total)