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coudreau
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coudreau
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How to: update Visual Composer - reply
#36319
Jan 29, 2015 at 5:41 pm

Yes I use the last version ; I ask to WPbakery to make test and here is their answer :

Hi rudy,

I switched over to a default theme like twenty fifteen at your end and activated the woo-commerce plugin: http://awesomescreenshot.com/0004aplvf7 and you can see that admin does not crash. So, as mentioned previously the issue seems to be arising from the theme. Kindly check.

Thank you,

Best regards

Rudy

coudreau
tagDiv Member
How to: update Visual Composer - reply
#36009
Jan 27, 2015 at 7:43 pm

Hi,

I bought the Visual composer Standalone plugin cause it’s seems to be a problem witj Woocommerce…

I would like to install the last update but each time I activate the plugin, the admi page is still balnk ?!

Here is the answer from WPBAKERY :

Hi rudy,

The issue is because there is an inbuilt version of visual composer (or the related code) present in your theme which is overriding the standalone plugin version and hence causing the issue. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check.

Thank you,

Best regards

Rudy

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