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dekarpaulvictor
tagDiv Member
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dekarpaulvictor
tagDiv Member
Cannot install pre-built website due to license validation problem - reply
#437318
Mar 31, 2022 at 2:24 pm

Hi Bettina,

Someone has resolved the issue. I wonder what they did. Anyway, thank you for your help. If there’s anything else that needs your help I’ll be sure to let you know.

Thanks,
Victor.

dekarpaulvictor
tagDiv Member
Cannot install pre-built website due to license validation problem - reply
#437308
Mar 31, 2022 at 1:35 pm

Hi,

I’ve sent the requested info to your email address.

Thanks.

dekarpaulvictor
tagDiv Member
Cannot install pre-built website due to license validation problem - reply
#437306
Mar 31, 2022 at 1:27 pm

Hi, Bettina,

Let me email you the admin url, credentials and the license certificate and purchase code.

Hope you’ll be able to resolve this as soon as possible. Thank you.

dekarpaulvictor
tagDiv Member
Cannot install pre-built website due to license validation problem - reply
#437299
Mar 31, 2022 at 1:06 pm

I’ll be happy to send the license certificate and purchase code.

dekarpaulvictor
tagDiv Member
Cannot install pre-built website due to license validation problem - reply
#437298
Mar 31, 2022 at 1:04 pm

Thank you, Bettina. Do you really need my admin credentials to help resolve this? Perhaps you could suggest a few things I could try to do to resolve the issue, such as open a particular file to make changes, some logs to read, etc? I’m a developer, by the way.

Thank you, once again.

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