Dear Bettina,

I hope this message finds you well. I wanted to discuss whether I should open a new topic, which essentially mirrors the one initiated by Sk Ikbal. I’ve even sent you an email containing the information you requested in your previous response to me.

Alternatively, should I leave things as they are? I’ve already forwarded the email to you, providing all the necessary details as requested. Please assist me in resolving this matter; I’m genuinely concerned about individuals utilizing my access without permission.

Best regards,
Júnior, Francisco

Thank you very much for responding, Bettina. I did exactly as you said, sent the email, and I’m awaiting a response. Thank you so much.

Hello Bettina, I hope everything is well with you.

I am facing a rather delicate problem and would greatly appreciate your help. I was looking for information in our forum on how to reset the key for my theme. Unfortunately, it seems that my Serial Key was stolen, and an ill-intentioned individual has been adding various domains using it improperly. It’s quite frustrating since my website should only use this key for two domains, and as you can see in the image, there are several unfamiliar domains that don’t belong to me.

I feel a great need to resolve this situation as it is crucial for the integrity and security of my website. I am relying on your expertise and caring attention to assist me in this process.

I sincerely appreciate your cooperation and eagerly await your response. Once again, thank you for your attention and for being available to help.

See the Image

• This reply was modified 3 years by Francisco.Junior.
• This reply was modified 3 years by Francisco.Junior. Reason: link was with error
• This reply was modified 3 years by Francisco.Junior.
• This reply was modified 3 years by Francisco.Junior. Reason: image with error, now ok