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#527414
Mar 13, 2025 at 10:03 am

Thanks Bettina! email sent 🙂 I hope we’ll be able to fix this problem (you’ll have to test it on mobile safari too).

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Big problem displaying the default model - reply
#527375
Mar 12, 2025 at 5:10 pm

Good for you, but which browser did you test?

I’ve done the test on 5 friends’ phones, and all of them have a display that doesn’t work properly, via safari.

So I don’t understand, because even in private browsing, even if you delete the cache, the problem is still there. And the header and css don’t load.

I don’t know how to get out of this situation. Do you have a technician who could connect to my back office to look at this and fix it, please?

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#527366
Mar 12, 2025 at 2:24 pm

Not at all, the problem is still there.

You only need to look at mobile, Safari and Chrome. It’s on mobile that it doesn’t display properly.

On desktop it’s OK.

check : https://postimg.cc/k6nDF4FF

the header is missing, and the css isn’t loading correctly.

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Big problem displaying the default model - reply
#527340
Mar 12, 2025 at 11:30 am

Thank you Bettina

There’s something I can’t explain. I have an article that displays well on mobile (this one: https://saintmalowithlove.com/love-room-saint-malo-lescapade-parfaite-pour-votre-week-end-en-amoureux/)

and the other articles display badly on mobile, for example this one: https://saintmalowithlove.com/marche-de-noel-saint-malo/

and as a result the 2 articles have the same template, but are not displayed in the same way on mobile (safari or chrome, it’s the same)

But they have the same configuration.

What settings could explain this please? Thank you!

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#527310
Mar 11, 2025 at 8:05 pm

Please tell me why I can’t see ‘post settings’ in my mobile setup : https://postimg.cc/Z9DCH6NV ? thanks

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Big problem displaying the default model - reply
#527307
Mar 11, 2025 at 6:23 pm

the homepage on mobile displays fine (Safari and Chrome), but if you open an article (https://saintmalowithlove.com/marche-de-noel-saint-malo/), the CSS is no longer supported and the article is all broken.
the header and footer are not displayed. the page layout is broken.

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Big problem displaying the default model - reply
#527306
Mar 11, 2025 at 6:18 pm

Hi Bettina,

I’ve removed all the plugins, but unfortunately that doesn’t fix the problem.

It’s very strange, it’s only on mobile on Safari and Chrome that the problem appears

Site: https://saintmalowithlove.com

I’ve changed my theme and updated the plugins, but nothing solves the problem.

Could this be due to the cloud templates, I can’t choose a theme for mobile, is that normal?

https://postimg.cc/bS1Wjtxh
https://postimg.cc/gallery/LSj1ztQ

Any ideas? Thanks!

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