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horseandpony
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horseandpony
tagDiv Member
Social Counter not updating follower count for Instagram - reply
#175512
May 27, 2017 at 8:05 am

Hi Simion,

Thanks – have deleted and reinstalled both visual composter and all theme plugins direct from the theme package – social counter is now displaying correctly again, however instagram follower count is now showing 0. I don’t have any cache plugins. Host has cloudfare, have disabled that and rechecked – no change.

Will email now.

horseandpony
tagDiv Member
Social Counter not updating follower count for Instagram - reply
#175304
May 26, 2017 at 1:51 pm

ok so updated the theme, reinstalled the plugin, re-entered social credentials; now the counter is all white / invisible & count for instagram is zero

horseandpony
tagDiv Member
Theme reverted to original un-activated state - reply
#98657
Mar 7, 2016 at 6:02 am

p.s – was having issues with running out of memory the night before, despite my host increasing my php limit to 512mb

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