Support inquiry sent to email.

Thank you!

> to set the template as individual on posts you can do it from the back of the post

Yes, I understand how to change the template settings. The problem is that it only works on the theme panel. Changing the settings for the individual posts doesn’t do anything. I updated the theme & TD plugins, deactivated all non-NP plugins… no luck. Any chance someone in TD support might be able to take a look?

Thank you,
-joe

Yes, I understand how/where to set the template on a per-post basis. Unfortunately, changing it there does nothing. The only way to change the template is in the theme panel, which changes the template for all posts – something I don’t want to do. Is there someone who could login and take a look?

Thank you,
Joe

Something doesn’t seem right here. When I try to change and save the “DEFAULT SITE POST TEMPLATE”, it always revert back to the default template.

For example, if I change it to the custom “Single Template” and hit save, at first it looks like the custom template is now the default site post template. But if I reload the page, it shows that it’s back to the default:
https://www.screencast.com/t/LBxlSwuX

Any suggestions?

Thank you,
Joe

BarefootWarrior –

FYI – Here’s how I fixed the problem:

Normally, I would update Newspaper by unzipping the file locally, and then uploading the folders and files unzipped via FTP. This would overwrite the existing files. On a hunch, I tried uploading the Newspaper.zip file to the “themes” folder, and then unzipped it there – and presto!

You may want to rename your existing NP folder to something like Newspaper-bak before unzipping, just to have a backup in case things go wrong. Unzipping will then create a new Newspaper folder for you.

Make sure you change ownership (chown) of the Newspaper folder if you’re uploading as root. If this last part doesn’t make sense to you, then you’re probably on a shared server and you don’t have to worry about it.

Good luck!
-joe

Hello –

I am having the same problem, but your suggested fix did not help. Also, I have reinstalled the theme several times, updated all td plugins, deactivate ALL non td plugins, cleared the browser cache, etc. I have also double-checked that server requirements are met:
https://forum.tagdiv.com/requirements-for-newspaper/

Nothing has helped.

Chrome’s dev tools is showing the following errors:

– Failed to decode downloaded font: https://site.com/files/themes/Newspaper/images/icons/newspaper.woff?17

– OTS parsing error: incorrect file size in WOFF header

– OTS parsing error: name: table overruns end of file

Any other suggestions for fixing this problem?

If not, can you recommend a way to replace the icon set with something else that works?

Thank you,
Joe