Hi Simon,

I have tried everything you have suggest. I have disabled all plugins and no change to mobile. It crashes. Have left all plugin disabled and lowered the PHP version from 7.1 to 7.0 to 5.6 and still crashes mobile. Have made sure that cloudflare and all serve side cash is empty and dumped and mobile still crashed. Made sure all CCS/HTML.Java codes were removed from “Custom Code” section and still crashes. Installed a fresh new version of Version 4.0, still chrashed.

Activated Tagdiv composer and mobile works fine 100%. (No, have not changed any page format in Tagdiv Composer which could cause page to fail). Now I have a working Mobile and Desktop with Tagdiv Composer but this plugin will not work well with a good amount of Visual Composer addons which is what some of us bought and developed our pages around.

Unless you have other guidance or assistance, can you kindly send me an email link to the previous Version prior to 4.0 update. Think it was 3.3.1. This one worked fine last I checked.

Thanks

I have a open thread requesting help that my mobile theme is not working. Response was to uninstall all plugin and test and no go. After 3hrs of testing it turns out that the reason my site had a breaking and crashing mobile theme was the fact the I DID NOT HAVE Tagdiv composer installed. One I installed it and activated it….website worked. Mobile ran fine but then I found same problem as gentleman above. What breaks ultimate video composer add-on plugin is Tagdiv composer. So now I have to settle to have an activate plugin i don’t want or need (Tagdiv composer) so mobile runs fine and have a plugin i need ahd designed most of my pages with (ultimate composer addon) inactive. This problem needs to be addressed. Tagdiv composer should not be a mandatory activate plugin for the Newsmag/Newspaper to work properly if you don’t want to use it.

Update:

Changes hold to the Background section on the theme panel but nothing stays under the background changes to catergories.