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JonasGattim
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JonasGattim
tagDiv Member
Update to 9.7.1 results only in php file - reply
#295014
May 14, 2019 at 9:30 pm

Hi Vlad,

thanks for your reply. I’am not sure wether I did delete all of the old version. I just installed a free theme, activated it and pressed “delete” newspaper theme. Then I downloaded the new version of the newspaper theme, which failed.

Please kindly provide information on how to delete all what is left of the old version.

Thank you

JonasGattim
tagDiv Member
Update to 9.7.1 results only in php file - reply
#292879
May 2, 2019 at 10:56 pm

Dear Calin,

thanks for the advise. But the guide does not help to solve this issue. I followed exactly the steps mentioned in the guide. However, the upload process of the zip file does only end with an automatically triggered download of a php file and not in the notification “successfully installed”. Therefore I’m not able to activate and use the theme. The last update before this was successfully installed without any problems.

Please kindly provide a solution.

Thank You

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