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jossytupsy
tagDiv Member

I could not re-install the theme via wordpress since nothing works on the back end, I tried to go through the installation via FTP. I tried login in afterwards and the back end remains the same, while the front end says “stylesheet missing”. I was actually wondering if what I need to re-install is wordpress and not the theme, since it is the regular wordpress functions that are not working, but the question is how do I re-install the wordpress without losing the already existing data and content especially the posts made since 2years ago on the website.

Thank you for your assistance.
PS: I had to revert back to the former Newspaper theme folder since the new one I installed created more problem.

jossytupsy
tagDiv Member

take a look at the back end when you logged in. nothing works on the back end. You can’t make a post. Any link you click on brings you back to the same page. and look at the display of the entire backend, totally messed up:

1) https://bit.ly/2Y8F5OA
2) https://bit.ly/2Hs2JQU
3) https://bit.ly/2Cs8KsZ
4) https://bit.ly/2uf7RPR

Even the front end, you can see all images are no more there…kindly advise what could be done to get my website working fine again.

jossytupsy
tagDiv Member

Hello Tagdiv,

Apparently it was a malware infection that affected my site. It later started redirecting to another IP address and later on, the website totally went blank. I had to contact Commodo CWatch to get rid of the malware. they did manage to quarantine the files that were infected and that has not made the website to lose functionalities. I could only see the text content, the other graphical part of the website is no more. Even when you try to login to the control panel, a 90% of the functionality has been removed. What is the best advice you can give me to restore my website back to its state so it can function well. I want to retain all post and still have all functions working. I don’t have a backup of any sort and the back up the hosting company has is infected so they can’t restore that as well

jossytupsy
tagDiv Member

Hello, It seems we are both seeing different things at different ends. I have just logged in again and could see that a few posts that were made yesterday are now displaying. However, I have just made another “test post” and cannot seem to find it on the homepage. Please note that the first block section at the top of the homepage is set to show any new post irrespective of the category where the post is made. It should sort all latest post and that it has been doing until suddenly it stopped yesterday.

I don’t have any cache clearing pluggin installed till yesterday evening while I was trying out several possible solution to the problem.

Please if you want I could give you login access to the website so you can figure the problem.

Thank you

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