Hi Catalin,

Thanks for your feedback. I have turned off photon and disabled all plugins.

The bigger issue is that correct day / date on the top of the home page is not correct.

Do you have any thoughts on that issue and if there is a conflict in using Chrome as the browser for editing – it seems to now have an issue with the browser that I did not have before?

Thanks – Stephanie

Additionally – the editing work was done using Chrome (latest version) on a Mac – however, when I checked the link in question (which I apologize I should have done before) in Safari – it renders correctly –

Find out at: http://www.redcarpetreporttv.com/2017/02/16/preview-ambis-in-dubious-battle-watch-cast-interviews-from-la-premiere-video-trailer-indubiousbattle/

The new article still is showing in Safari – on the home page as it should, but modifications to the copyright year (bottom of the page) not showing up.

You’re always so very helpful… thanks Chris!

Hey Chris – I have done this several times. I got hung up again with losing access from WP ADMIN like yesterday… saw these errors and thought it was something that could be fixed. I had to get support on the site from outside but now I am too afraid to do anything else…

I love your theme but have had so many issues – my last theme – 2.5 years and no issues at all… I am getting to know WP too good but this is effecting my reputation with my audience as they are upset at the site going down or having visual issues… including some potential sponsors.

I will persevere for now because I love the look…

Thanks for your help

Is this because of the galleries being set up in Jetpack but not available anymore?

[04-Mar-2015 10:00:51 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ” at line 1 for query SELECT * FROM wp_fsg_galleries WHERE fsg_id= made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/Newsmag/single.php’), td_api_single_template::_helper_show_single_template, load_template, require_once(‘/themes/Newsmag/single_template_3.php’), locate_template, load_template, require_once(‘/themes/Newsmag/loop-single-3.php’), td_module_single_base->get_content, apply_filters(‘the_content’), call_user_func_array, do_shortcode, preg_replace_callback, do_shortcode_tag, call_user_func, fsg_shortcode_renderer, make_gallery_html
[04-Mar-2015 15:21:02 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ” at line 1 for query SELECT * FROM wp_fsg_galleries WHERE fsg_id= made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/Newsmag/single.php’), td_api_single_template::_helper_show_single_template, load_template, require_once(‘/themes/Newsmag/single_template_3.php’), locate_template, load_template, require_once(‘/themes/Newsmag/loop-single-3.php’), td_module_single_base->get_content, apply_filters(‘the_content’), call_user_func_array, do_shortcode, preg_replace_callback, do_shortcode_tag, call_user_func, fsg_shortcode_renderer, make_gallery_html

Now I can’t even disable plugins to log into Admin – i am getting these errors

/home3/redcarp8/public_html/error_log:
[04-Mar-2015 02:29:59 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home3/redcarp8/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php’ (include_path=’.:/usr/php/54/usr/lib64:/usr/php/54/usr/share/pear’) in /home3/redcarp8/public_html/wp-content/plugins/js_composer/include/classes/core/class-vc-base.php on line 243
[04-Mar-2015 02:30:44 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home3/redcarp8/public_html/wp-content/themes/Newsmag/includes/wp_booster/td_block.php on line 63
[04-Mar-2015 02:31:06 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home3/redcarp8/public_html/wp-includes/taxonomy.php on line 2156
[04-Mar-2015 02:31:20 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home3/redcarp8/public_html/wp-content/themes/Newsmag/includes/wp_booster/td_block.php on line 64
[04-Mar-2015 02:31:26 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home3/redcarp8/public_html/wp-content/themes/Newsmag/includes/wp_booster/td_block.php on line 62
[04-Mar-2015 02:31:38 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home3/redcarp8/public_html/wp-includes/wp-db.php on line 1981
[04-Mar-2015 02:31:43 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home3/redcarp8/public_html/wp-includes/taxonomy.php on line 2664
[04-Mar-2015 02:31:53 UTC] PHP Warning: require_once(/home3/redcarp8/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php): failed to open stream: No such file or directory in /home3/redcarp8/public_html/wp-content/plugins/js_composer/include/classes/core/class-vc-base.php on line 243
[04-Mar-2015 02:31:53 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home3/redcarp8/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php’ (include_path=’.:/usr/php/54/usr/lib64:/usr/php/54/usr/share/pear’) in /home3/redcarp8/public_html/wp-content/plugins/js_composer/include/classes/core/class-vc-base.php on line 243
[04-Mar-2015 02:38:57 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home3/redcarp8/public_html/wp-content/themes/Newsmag/includes/wp_booster/td_block.php on line 64
[04-Mar-2015 02:39:03 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home3/redcarp8/public_html/wp-includes/taxonomy.php on line 2662
[04-Mar-2015 02:39:10 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home3/redcarp8/public_html/wp-content/themes/Newsmag/includes/wp_booster/td_block.php on line 62
[04-Mar-2015 02:39:20 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home3/redcarp8/public_html/wp-content/themes/Newsmag/includes/wp_booster/td_block.php on line 63
[04-Mar-2015 02:39:21 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home3/redcarp8/public_html/wp-content/themes/Newsmag/includes/wp_booster/td_block.php on line 63
[04-Mar-2015 02:39:24 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home3/redcarp8/public_html/wp-includes/taxonomy.php on line 2157
[04-Mar-2015 02:39:31 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home3/redcarp8/public_html/wp-content/themes/Newsmag/includes/wp_booster/td_block.php on line 63
[04-Mar-2015 02:39:31 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home3/redcarp8/public_html/wp-includes/taxonomy.php on line 2107
[04-Mar-2015 02:39:38 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 64 bytes) in /home3/redcarp8/public_html/wp-content/themes/Newsmag/includes/wp_booster/td_block.php on line 63
[04-Mar-2015 02:39:39 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 64 bytes) in /home3/redcarp8/public_html/wp-includes/wp-db.php on line 1981
[04-Mar-2015 02:40:00 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 12288 bytes) in /home3/redcarp8/public_html/wp-content/themes/Newsmag/includes/block_templates/td_block_template_1.php on line 77
[04-Mar-2015 02:40:21 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home3/redcarp8/public_html/wp-includes/wp-db.php on line 1975
[04-Mar-2015 02:40:26 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 64 bytes) in /home3/redcarp8/public_html/wp-content/themes/Newsmag/includes/wp_booster/td_block.php on line 63
[04-Mar-2015 02:40:28 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 114 bytes) in /home3/redcarp8/public_html/wp-includes/plugin.php on line 108
[04-Mar-2015 02:40:38 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home3/redcarp8/public_html/wp-content/themes/Newsmag/includes/wp_booster/td_block.php on line 63
[04-Mar-2015 02:40:44 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home3/redcarp8/public_html/wp-includes/taxonomy.php on line 2156
[04-Mar-2015 02:49:18 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 8388608 bytes) in /home3/redcarp8/public_html/wp-content/plugins/wordfence/lib/wfBrowscap.php on line 87
[04-Mar-2015 02:49:34 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 8388608 bytes) in /home3/redcarp8/public_html/wp-content/plugins/wordfence/lib/wfBrowscap.php on line 87
[04-Mar-2015 02:49:48 UTC] PHP Fatal error: require(): Failed opening required ‘wfBrowscapCache.php’ (include_path=’.:/usr/php/54/usr/lib64:/usr/php/54/usr/share/pear’) in /home3/redcarp8/public_html/wp-content/plugins/wordfence/lib/wfBrowscap.php on line 87
[04-Mar-2015 10:00:51 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ” at line 1 for query SELECT * FROM wp_fsg_galleries WHERE fsg_id= made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/Newsmag/single.php’), td_api_single_template::_helper_show_single_template, load_template, require_once(‘/themes/Newsmag/single_template_3.php’), locate_template, load_template, require_once(‘/themes/Newsmag/loop-single-3.php’), td_module_single_base->get_content, apply_filters(‘the_content’), call_user_func_array, do_shortcode, preg_replace_callback, do_shortcode_tag, call_user_func, fsg_shortcode_renderer, make_gallery_html
[04-Mar-2015 15:21:02 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ” at line 1 for query SELECT * FROM wp_fsg_galleries WHERE fsg_id= made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/Newsmag/single.php’), td_api_single_template::_helper_show_single_template, load_template, require_once(‘/themes/Newsmag/single_template_3.php’), locate_template, load_template, require_once(‘/themes/Newsmag/loop-single-3.php’), td_module_single_base->get_content, apply_filters(‘the_content’), call_user_func_array, do_shortcode, preg_replace_callback, do_shortcode_tag, call_user_func, fsg_shortcode_renderer, make_gallery_html

Unfortunately, I spent too much time yesterday on troubleshooting and if I turn on Jetpack I would have to turn off visual composer which would effect my site and I don’t want to keep doing this.

Right now all of the posts where I used the JETPACK photo gallery (which is a lot because we cover Red carpet events) are not transformed into thumbnail photos and I would have to go back to all of them (hundreds) to change them to something else….

I will wait for you to look at these two plugins for compatibility because I am not going to be the only one who has this problem…

The first time I tried the update was with the Envato updater – but had to delete theme and Visual Composer plugin to get the site back. I did follow your instructions here in the forum 5 times and still the only way it works without breaking site is with taking out Jetpack and Wordfence which are two plugins that were previously working with 1.5 version and now does not work with your new version 1.6…

What will you be doing about compatiblity with mainstream plugins like these because they are critical for users.

I have spent two hours working on the compatibility issues with my site and the newest 1.6 Newsmag theme and Visual Composer –

It does not work with the latest versions of Jetpack or Wordfence – two critical plugin tools that I need for my site.

http://www.redcarpetreporttv.com

I love this theme but it seems that each time you have updated there is much work that has to be put back into the site including the widgets and sidebars – I am getting frustrated.

Actually, I was desperate in searching for reasons why things started to not perform – slow site, Google not indexing etc… and my hosting site Bluehost.com failed to tell me they had turned up the security due to a DDoS and the performance and problems were caused because of their lack of disclosure so I ran the test and that is what came up.

The website now is performing beautifully and is getting us a lot of compliments. Thank you for your review and support.

Cheers,
Stephanie
http://www.redcarpetreporttv.com

I tried clearing the cache and that worked but then today, had same problem. I realize not many people use Safari on Windows – but there are still about 5% of users with this browser so? Not sure why it has this issue. Just trying to eliminate problems and upset audience.

Hi Lucian,

Yes, I noticed that today – maybe it had to have some time to update or make the information available but now we know for future.

Thanks and Happy New Year!

Best,
Stephanie

Hi again Lucian!

Thanks for your help. I had “show subscribers” turned off on my channel – but have since turned it on so it shows how many subscribers I have:
http://www.redcarpetreporttv.com/wp-content/uploads/2015/01/Screen-Shot-2015-01-06-at-9.11.39-AM.png

After doing this, I went into the panel and saved again hoping it would update the subscriber # but it still shows Zero?

Not sure what else to do?

Stephanie

Hi Lucian,

I rechecked all and still shows ZERO – I took screen shots of each step completed – you can see it here:
http://www.redcarpetreporttv.com/wp-content/uploads/2015/01/Screen-Shot-2015-01-05-at-10.05.53-AM.png

Any thoughts?

Thanks
Stephanie