Hi,
I finally solved!
In fact, the check to deactivate the mobile plugin was not displayed because someone had installed the Classic Editor plugin, and therefore you could not enter the Gutemberg editor view, and that check was not available.
It seems to work now, as I managed to finally disable the mobile plugin for this page.
Thank you very much.

Hi,
so you’re telling me that the only workaround for this problem is to disable the TagDiv Mobile and AMP plugins?
I repeat that with these active plugins we have achieved an optimal site speed, while without the speed it is absolutely invalid.
My managers will never allow this to happen, so a solution has to be found to make the shortcode work with the active plugin (deactivating it only for that page, which is not working right now).

Hi,
what I did on the page where the shortcode works is go to the page edit sidebar (in the Publish area) and select AMP > Disabled (and I also did it on the second page).
There is no other item in my editor that allows me to disable the plugin.

Hello,
thank you, but we cannot afford to disable the two plugins, because thanks to them the speed of the site is excellent, and without them it is not feasible.
My question was another:
why on the first page, by deactivating AMP, the shortcode works correctly in mobile, while on the second page it doesn’t?
You had suggested that I deactivate it, and in fact it worked on the first page.

Hello,
I created a new post with a shortcode inside.
You suggested that I disable the mobile plugin for posts that contained shortcodes because with the TagDiv Mobile plugin active, the shortcodes didn’t work.
And indeed, the post https://new.vediamocichiara.it/ginecologa-dottssa-farris-risponde/ worked. I disabled AMP and the shortcode works in mobile as well.
But this doesn’t happen with the page https://new.vediamocichiara.it/convenzione-con-redcare/, which also contains a shortcode but doesn’t work on mobile even with the AMP disabled.
Why is this happening?

Hello,
this is a problem for me, because I can’t disable the mobile for all the articles where I put the shortcode (there are more than 1500).
And working a lot with shortcodes, it becomes difficult for me to keep this plugin active, which also gives me super Page Speed (without this, the Page Speed is very low).
Another problem is with the contact forms, which in the mobile do not display the placeholder (with the plugin deactivated it is displayed) and the captcha (this is not displayed in the mobile even without the plugin deactivated).
An example is the page https://www.vediamocichiara.it/ginecologa-dottssa-farris-risponde/

• This reply was modified 3 years by marcosimbolotti.

Sorry, the shortcode is [seguici-social] (not plugin)

https://prnt.sc/p02ez1

Hi, I clear cache and the problem is the same.

So, the name of video is not similar on video mouse over and the name in playlist.

Thank you!

Thank you.
I have resolved with re-upload the images with the exact dimensions 356×220, like in Theme panel > Block settings > Thumbs on Modules/Blocks.

Best regards.