With literally every other theme I have ever used the favicon is set in the theme options. Just like you also have a section in the theme option to set the favicon. I only mention that it need to work on my maintenance mode page because you said there is also a setting on the homepage to set another favicon. I’m just giving you information. The favicon setting should work via the theme option section you guys provide and it doesn’t. How to fix this is all I want to know?

What I mean with my question about the ticket being public. I am wondering if there is an option to submit tickets privately, not for everyone to see like this ticket is for example?

Thanks

Non of the options are working or would work for me. I need the favicon to work in general but right now I need it to work on my maintenance mode page. I don’t have the know how to start coding. Hence me purchasing a WP theme, in this case yours.

Why isn’t it working when uploaded in the theme settings? This is where you guys specified i should upload. Please advise.

Can you also answer the question about public service tickets?

Thank you