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MrShawnTierney2
tagDiv Member

Update: Just in case this helps anyone else, I found that I had to follow the below article to get the social counter to work (and for YouTube only my user name with all lower case characters works)

https://forum.tagdiv.com/youtube-api-key/

Note – this may only work in version 10.3 and greater? I’m running 10.3.5.

Still not getting the right number from Facebook, but I’m moving on to bigger things

MrShawnTierney2
tagDiv Member

Update: For anyone else having this issue, it turned out to be an inefficiency in the tablet version of the Home Page designed with TD Designer.

Like I said above, my website worked on all devices and all browsers except for the Mobile (tablet version) Site in Chrome on my iPad Tablet – the desktop version of the same site worked without issue.

Also, pages and posts could be viewed fine in Chrome on iPad using the Mobile (Tablet) version, just not the home page.

So to work around this bug in TD Composer, I disabled some of my picture ads when viewed on a Tablet in the Mobile/Tablet browser, and now my mobile/tablet homepage loads in chrome on the iPad.

At this point I’m going to investigate moving away from TD Composer to one of the new designs since this is the only site I use it on (and the only site that had this issue)

Hope this helps someone!

Shawn

MrShawnTierney2
tagDiv Member

Good morning,

Thank you for sharing the same link I had provided you – and for ignoring the fact that I already said I’ve triple checked it – hey, why not check a forth time?

That aside, if I can’t find a replacement widget I’ll contact your support department and give them access to a clone of my website to see if they can figure out what’s wrong.

Shawn

MrShawnTierney2
tagDiv Member

Super not helpful 🙁

Since my site works on all browsers and all devices except chrome on iPad, I was hoping for some specific “Tablet mobile theme” help.

Granted, you may not own a iPad, but you could at least of provided a suggestion that would help me debug the iPad issue.

Instead, you’ve offered generic help for 503 errors.

Not helpful at all, but hey – you got to “copy and paste” a generic reply and cross my issue off your list – hooray for you!

Shawn

MrShawnTierney2
tagDiv Member

PS – I do not have any caching plugins enabled

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