Home User profile
nicholasdunehew
tagDiv Member
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
nicholasdunehew
tagDiv Member
Website Crashed Upon Theme Update - reply
#536030
Oct 23, 2025 at 5:36 am

The theme is in my theme forest account, I am now attempting to re-design my website.

nicholasdunehew
tagDiv Member
Fatal Error Upon Activating Theme, Website Crashed, Please Help! - reply
#487448
Sep 26, 2023 at 9:54 pm

Thankfully, after switching to an older theme, uninstalling the Newsmag theme (as well as the previous Newspaper theme I attempted to activate), and re-installing and activating the Newspaper theme, my entire website did not crash, as it did before.

However, I have encountered another problem when it comes to activating the theme. After typing in my purchase code and email, I am redirected to a page titled “Create your Forum Support Account”.

I tried to type in my current support account email and password but the page will not accept them as the email and username are already being used.

Do I need to create a whole new email and support account?

Or is there a way for me to continue using my current email and support account, the one from which I am communicating with you right now.

nicholasdunehew
tagDiv Member
Fatal Error Upon Activating Theme, Website Crashed, Please Help! - reply
#487447
Sep 26, 2023 at 9:32 pm

Hello Bettina

I have an “Item Purchase Code” for the Newspaper theme, is this what you mean by “key”?

Okay, I will switch to an older theme I’ve previously used, uninstall the current Newsmag theme, and attempt to install the Newspaper theme again.

Thank you for your help, I will share any unexpected updates.

nicholasdunehew
tagDiv Member
Fatal Error Upon Activating Theme, Website Crashed, Please Help! - reply
#487316
Sep 26, 2023 at 4:42 am

I managed to get my website back up just as it was before, had to alter some FTP files.

How do I activate the Newspaper theme without crashing my entire website again? I currently use Newsmag so I don’t understand how transitioning from one of your themes to the other isn’t as simple as clicking the “Activate” theme button.

I appreciate your help, thank you in advance.

nicholasdunehew
tagDiv Member
Fatal Error Upon Activating Theme, Website Crashed, Please Help! - reply
#487315
Sep 26, 2023 at 4:06 am

I can not believe activating the Newspaper theme just crashed my entire website. This is absolutely ridiculous, now I have to spend hours trying to figure out how to get my website back up because I’m guessing nobody will respond to me until tomorrow.

I really can not believe this happened. I even just bought the Newspaper theme, after already using the Newsmag theme… So disappointed right now. What a horrible experience this has been.

nicholasdunehew
tagDiv Member
search symbol not visible on mobile - reply
#481330
Jul 15, 2023 at 12:38 am

Thank you so much for your help, Calin, I followed your instructions and the problem has been fixed. I am very happy with the result! This theme is great!

nicholasdunehew
tagDiv Member
Mobile homepage scrolls side to side - reply
#481329
Jul 15, 2023 at 12:37 am

Hi Calin,

Thank you so much for your help, I input the code you sent and the problem was fixed. I’m wondering if you might know which element on the homepage is over 714px? Is there a way for me to see or fix this sizing issue on my end?

I noticed that when I added more elements (spaces and Block 2) to the homepage, the side to side scrolling on mobile returned. I removed the spaces and extra block and the problem was once again fixed.

I love your theme and would like to be able to use it for the foreseeable future, but also need to know if it can display optimally on mobile.

Viewing 7 posts - 1 through 7 (of 7 total)