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Rachel
tagDiv Member

Just installed NewsMag & Visual Composer last night, so I’m using the latest versions. My frustration is that when I follow your step-by-step instructions, something else happens.. i.e., I selected & saved header style #10, but the page shows a logo up at the top. The lite version worked fine, but I was looking forward to the additional capabilities of the paid version, but the plan seems to have gone awry. Since installing, my old settings are gone, re-buildng isn’t working well for me, and apparently, my page is being redirected. Is there a bug in the system? A little help here, please? Pretty please?

Rachel
tagDiv Member

Ok step 1. I visited the page via another computer and the link works just fine, so the redirect is happening only on your screen. Not sure how you can help me if you can’t visit my page.

Your theme is not performing the way it’s supposed to, and at this point, without the help, I want to be reimbursed and go back to the lite / free version, which was clumsy but at least it was operable. Is that possible?

Rachel
tagDiv Member

I see what you mean about being redirected, but when I go to that URL, it still lands on the homepage – just a goofy-looking one. The URL I provided is the correct one for our homepage. This wasn’t happening before I started setting up the new page. Is there a phone # I can call for NewsMag tech support?

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