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RadCon
tagDiv Member

Catalin, I’m sorry but you don’t understand what I’m telling you. There’s no problem with the plugin itself. THE ONLY PROBLEM IS ON YOUR THEME. YOUR THEME IS NOT RESPECTING WORDPRESS GUIDELINES. That’s why there is this compatibility issue with Backup Buddy.

  • This reply was modified 8 years by RadCon.
RadCon
tagDiv Member

Hello @Catalin,

We’re managing more than 3’670 sites using premium themes and this issue is happening only with your theme.

We have 65 developers, do you want us to debug your theme for you? As it’s a bug, there’s no other word for that: IT’S A BUG. You’re not respecting WP guidelines.

Best regards,
Florence.

RadCon
tagDiv Member

“It is not a conflict, it is simply a bug in the theme – there is a big difference. As their customer (of a premium theme product) you can contact their support and report the issue caused by their theme so they can resolve it for you. If they need to have the issue explained to them then by all means they can contact us and we can advise them concerning the bug in the theme. By way of information you can direct them to the WordPress Codex information: https://codex.wordpress.org/Plugin_API/Filter_Reference/cron_schedules which will assist them in fixing the bug in their theme.”

RadCon
tagDiv Member

Here is iThemes (BackupBuddy) support reply on this:

View post on imgur.com

RadCon
tagDiv Member

Hello,

Thank you very much, I confirm it’s working.

Best regards,
Florence.

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