Home User profile
tagDiv Member
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
retvly
tagDiv Member

Message blocked
Your message to bogdan@tagdiv.com has been blocked. See technical details below for more information.

retvly
tagDiv Member

Sent

retvly
tagDiv Member

I tried once again from another email, but once again

Message blocked
Your message to contact@tagdiv.com has been blocked. See technical details below for more information.

The issue comes from your mail, not Gmail
You are blocked from Gmail SMTP

Is there any other way to contact the support?

retvly
tagDiv Member

The message wasn’t sent, it has been blocked for no specific reason

asdasd

retvly
tagDiv Member

how to recreate them if they don’t exist?
also, why do you make it available for installation if it’s not editable

retvly
tagDiv Member

Found it and removed it, Thanks.

retvly
tagDiv Member

I figured it out, I returned empty for the following function

function create_breadcrumbs_json_ld( $breadcrumbs_array )
wp-content/plugins/td-cloud-library/shortcodes/common/tdb_breadcrumbs.php

=======================

Another issue, Big Grid Flex 5 block is adding nofollow tag for the internal site links which is wrong, and there is no option to remove this tag like in other blocks.

asdsa

  • This reply was modified 4 years by retvly.
retvly
tagDiv Member

I disabled both but the Breadcrumb schema is still there

retvly
tagDiv Member

I don’t get it, sorry.
I didn’t create those pages (only the homepage), they have been created in the template itself.

How to stop the template from creating such pages?
I already added “noindex” tag using the Yoast plugin for those pages but they keep coming.

retvly
tagDiv Member

Thanks

retvly
tagDiv Member

the staging/testing website can get all features all it will be limited?

retvly
tagDiv Member

how to remove it?

retvly
tagDiv Member

Already done, and I bought the theme again
I made a topic for another issue

https://forum.tagdiv.com/topic/remove-unwanted-script-from-the-header/

retvly
tagDiv Member

I need to remove these scripts lines, how to remove it?

retvly
tagDiv Member

There is no mail or contact page to contact them, only blog and forum.

retvly
tagDiv Member

You can send a request to Envato to cancel the request
Also, the payment didn’t reflect on my credit card yet
so, the refund didn’t process yet

retvly
tagDiv Member

Hello,

Diable my refund request, I already managed to insert some of my optimizations using function.php calls, working on the others, I hope it won’t slow down my site.

How to add schema markup in the theme?

There is an issue while using AMP with W3 total cache plugin

Is the license can be used on another site or do I have to buy a new license?

  • This reply was modified 4 years by retvly.
retvly
tagDiv Member

Why the author didn’t refund it yet
and why I can’t send another request
“You don’t have any refundable purchases”

What is this?
As I said, refund my payment and cancel my license

retvly
tagDiv Member

there is no alternative way to do what I want to do
because your theme is encoded, for example, I want to remove this line

<link rel="pingback" href="https://fekretonia.com/xmlrpc.php" />

How to remove it if I don’t have access to the theme real files?!

another example, I want to edit the HTML to be RTL Arabic to tell the search engines about the core of my site
this is a very important step for Arabic sites

<html dir="rtl" lang="ar">

How to do it if I don’t have access to the theme real files?!

Do you see the problem?

I sent a request refund 4 hours but no response till now
How to contact the author directly to issue the refund and disable my license?

  • This reply was modified 4 years by retvly.
  • This reply was modified 4 years by retvly.
retvly
tagDiv Member

this requires custom work that is not covered by support

You should mention in the main description, that your theme is encoded and is not editable

How to delete the activation key?

retvly
tagDiv Member

the clean installation didn’t help, all issues still exist
the ads code was an example, I need to add my own codes,
my own optimization which fits my needs

If it’s not possible, diable my license and refund my payment
I don’t need this theme anymore

retvly
tagDiv Member

Error in all pages
The above guide didn’t help

Also, how to edit this theme?
How to insert my own html-code in the header like ads code or something?

The theme gives me two options
1- get all fancy look without being able to edit anything because everything is encoded
2- no elements at all but editable because of the code at the top of the header.php

I can’t even write that code here
the forum gave me an error

  • This reply was modified 4 years by retvly.
  • This reply was modified 4 years by retvly.
Viewing 22 posts - 1 through 22 (of 22 total)