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shazza
tagDiv Member

It doesn’t let me. That is the issue. I have taken a screenshot of what I am seeing https://imgur.com/a/dOCb3px

shazza
tagDiv Member

Hi Vlad, thanks, have just sent you the email with all information requested.

shazza
tagDiv Member

I have created cloud post template and edited it ok as I desired using TagDiv Composer. I then created a new post and selected my cloud template. Problem is that any content added to that new post using the Gutenberg editor does not show up in the post, no matter what I add I only see the header (also an edited cloud template used in the cloud post template) and the footer, nothing else! Why is this happening?

  • This reply was modified 6 years by shazza.
  • This reply was modified 6 years by shazza.
shazza
tagDiv Member

I’m trying to create multi-page pages (page post type). The code <!–nextpage–> works as expected if used on the post post type. But if I use it on a page post type, while the page is split appropriately, there is no pagination numbers or next/previous arrows etc.

What am I missing to get this to work also on page post types?

shazza
tagDiv Member

UPDATE: this issue is resolved.

It wasn’t due to the v5.3 WP core update. There was a Newspaper theme update and associated plugin updates (including TD Composer) waiting that had not yet been installed. I could’ve sworn they had been installed shortly after receiving your email notice about them back on the 6th of November, apologies…

shazza
tagDiv Member

I would like to thank you Vlad, Simion and others on the tagDiv support theme for sticking with us and finding a solution. Your support is stellar! I would also like to share the css solution you provided for anyone else coming across this thread that has a similar issue.

In Theme Panel, in the Custom Code > Advanced CSS > Desktop section add this css code:

.tab-pane.active iframe,
.wpsm_panel-body iframe {
max-width: calc(177.778vh) !important;
height: calc(56.25vw/2) !important;
max-height: 100%;
}

And then further down in the Phones section of that same page add this code:


.tab-pane.active iframe,
.wpsm_panel-body iframe {
max-width: calc(177.778vh) !important;
height: calc(56.25vw) !important;
max-height: 100%;
}

That fixed the issue for us and saved us from having to rebuild hundreds of pages, not amount of gratitude could ever suffice to say how much we appreciate the efforts of the tagDiv support team!

shazza
tagDiv Member

Hi Vlad, I’ve sent you the email with requested access and additional information discovered since I posted here.

shazza
tagDiv Member

I’ve resolved this. However, before I reveal how so others will have the information should they be using the Envato plugin for updating their Newspaper theme, let me respond to your points above.

1. As stated, the tagDiv Composer is/was active while experiencing the issue.
2. We do/did have a Theme Panel while experiencing the issue.
3. The Newspaper theme was purchased in mid July 2019, well after the v9.7 upgrade came out. I’m speaking now of upgrading to v9.8 via Envato plugin.
4. We were/are NOT using a child theme.
5. We were/are in a development environment to begin with for the purpose of rebuilding the site and installing this theme on a clean install.

I reasoned through this to get it resolved. When using the Envato plugin to install the theme the tagDiv Composer and other required plugins do NOT get updated and stay active in their old versions.

To resolve this requires deactivating the required plugins first, then updating, then when you go to re-activate the required plugins the “Activate” button has turned into an “Update” button. By updating the plugins, then activating them, the site returns to what it was prior to the update.

I did not see any information at all about this in your update advisory except that you had to update the plugins. However, if you are using the Envato plugin to run your updates instead of doing them manually and you do not do what I just outlined it appears the plugins have been updated because there is NO indication they haven’t been.

I would therefore suggest that you add a note in your update advisories along these lines for people using the Envato plugin to do updates… which by the way makes updating MUCH easier.

  • This reply was modified 7 years by shazza.
  • This reply was modified 7 years by shazza.
shazza
tagDiv Member

That did the trick, thanks a bunch!

shazza
tagDiv Member

I need to have a different menu on a password protected member section of the site which has hundreds of pages in it. From what Simion C. is saying in his May 28, 2019 at 1:42pm response, it would appear I’d have to create a custom header on each and every page individually to accomplish this?

I’m hoping there’s some way to be able to create a header with menu or better yet a template that can be applied to each of the pages using the Template menu in the editor. This way I create the layout once instead of hundreds of times.

Is there any way to do this?

Thanks,
SimeonN

shazza
tagDiv Member

Where can I find the default image setting in Newspaper? Have looked all over and it eludes me, but I have this same exact problem you had.

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