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shooper69
tagDiv Member

Thanks Bettina,
re broken TD composer I will try those …

BUT

…one can only get one’s purchase code in the manner you describe BEFORE doing the downloads. It does not work for me.

Are there no defining codes within wordpress/the theme backend itself? So that i can get access to support for this problem

Thanks

shooper69
tagDiv Member

Hi Anamaria,
Thank you for your reply. But I think you have misunderstood. I bought the Newspaper theme many years ago (3+) and the website has been live for many years without problem (4+) at http://www.remelife.com.
The person that built it and that has all the purchase data has just died in a car accident and the backup team just collapsed in the Ukraine. I have no access to them. I am the owner of the company trying to rebuild everything…
Now http://www.remelife.com has stopped working (TD composer does not work) and I cannot tell why. I need support but cannot get it without purchase details.
The advice you have given is for a purchaser wishing to activate their new account
When I log into envato market place, the only login details I have been able to find, it says that I have no products.
Surely there must be some purchase/ownership credentials in the backend of my website theme, that i can find so that I can gain support.
For otherwise my dementia healthcare project will simply go bankrupt as I just cannot find a way to solve this problem.
Thanks for your help

shooper69
tagDiv Member

Hi Bettina,
This link you have kindly provided only gives the purchase code at the time of purchase and pre-download.
It shows me nothing now, having had the website operational for many years
So I am still stuck and cannot get my business restarted.
Can I not get full support from someone at TheMe Forest to help me understand why their product is broken? And what to do about it?
Thanks for your help

shooper69
tagDiv Member

hi
I added the code but it still looks ugly (images are superimposed on each other, no borders between them)
https://cl.ly/1O272n0i3h33

shooper69
tagDiv Member

Thank you very much!

shooper69
tagDiv Member

thank you,
I were thinking I can change it somewhere in the menu.

I tried the same code for hover
.td_block_big_grid_fl_8 .td-big-grid-post .entry-title a:hover {
color: #111 !important;
}
but it does not work.

Can you please help me to find what is wrong?

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