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shymao
tagDiv Member

Hi Anamaria,

Just an update; I have tried everything possible at my end and namecheap’s support has tried all the options from reinstalling, backups, flushing server level cache, removing from cloudflare, bypassing cache and what not but couldn’t achieve what we wanted to.

They are very much certain that there is something messed up within the setting of the theme. Please suggest what needs to be checked and fixed.

shymao
tagDiv Member

Hi Anamaria,

Ask Hot? who’s hot?

shymao
tagDiv Member

I am not currently using any cache plugins. Instead, I am using EasyWP, which is a managed WordPress hosting service provided by Namecheap. They have their own cache plugin, which may be causing some issues.

In addition, I am also using Cloudflare for my website. Despite flushing the cache multiple times over the past few days, the issue still persists.

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