Hi,

If you make the modification through a child theme, it will be safe after a theme update
– https://forum.tagdiv.com/the-child-theme-support-tutorial/
Or make the modification again after the theme update, if a child theme is not used. You could also search for a plugin that could do this.
There might be changes in this matter in future theme updates, but I could not say for sure. Sorry for any inconvenience.

Thanks

Hi,

I have tested the solution and it works, as you can see in the screenshot. Enter the text I provided and it will work. At the moment there still are no spaces like it should
– https://www.screencast.com/t/2ysqyg4GqC7
Clear any caching installed after making the change in the theme panel.

Thanks

Hi,

That might not be so easy. You could change the number format properties in the social counter plugin code
– https://www.screencast.com/t/vwJDlQfoM
The default standard separator is a comma
– https://www.screencast.com/t/gwNlj3SDCF
Maybe try some of this suggestions
– https://stackoverflow.com/questions/29740233/how-to-replace-dot-with-comma-in-price-format-in-php
– https://stackoverflow.com/questions/7461459/change-comma-to-dot-working-with-decimals-in-php

Thanks

Hi,

Try the suggestions from these topics, for the login issue
– https://trustiko.com/cannot-access-wordpress-admin-after-changing-url-fix/
– https://wp-me.com/cant-access-wordpress-after-changing-site-url/
Also maybe contact your hosting provider and explain the situation. They might be able to give you more indications or even the actual solution.
After fixing the situation activate the theme.

Thanks

Hi,

Then the code should be like this
– https://www.screencast.com/t/bpoqvEZBg8

.td-header-style-3 .td-header-menu-wrap-full,
.td-header-style-3 .td-header-menu-wrap.td-affix {
background-color: #151515!important;
}

Thanks

Hi,

Each post template has corresponding files, as shown above. You will have to modify the post template used. That can be done through a child theme as well, so you do not loose the customization after updating the theme
– https://forum.tagdiv.com/the-child-theme-support-tutorial/
Please let us know if you need any further help.

Thanks

Hi,

Something is not functioning properly on the post page. When a background is set the theme will transform the website into the boxed version in order to display the background color or image. That is not happening on that post page. This could happen due to customization maybe through a child theme or custom code.
I could give you a code as a quick fix to resolve the situation
– https://www.screencast.com/t/k8DlD08rhNM
Enter it in Theme panel->Adcanced CSS in the desktop section, so it applies only for desktop

.td-boxed-layout .td-main-content-wrap {
width: 1164px;
margin-left: auto;
margin-right: auto;
}

Thanks

Hi,

The ajax filter used on blocks can filter by categories, authors, tags or popularity
– https://www.screencast.com/t/tTVktITpG
– https://forum.tagdiv.com/block-settings-guide/
The Visual composer tabs are not related to this filter. The sections you create can only have a custom name and icon. I though you wanted to make the tabs similar to the ajax filter design, that is what the above code does.

Thanks

Hi,

That message is displayed when the Big Grid is placed on anything else then a full row layout
– https://www.screencast.com/t/iRXVpdXG
– https://www.screencast.com/t/PPwol476HBo
Big grids have to be placed only on full rows
– https://www.screencast.com/t/W6H6ALgzsh
Edit the page with the composer and place the grid on a full row, the message will not be displayed anymore and the grid will appear on the page.

Thanks

Hi,

Please enter just the numeric ID in the Facebook ID field of the social counter
– https://www.screencast.com/t/yCmnmzVDYXW
Then check if the counter is displaying accurate information.

Thanks

Hi,

That is an unusual issue. This code should resolve the problem however
– https://www.screencast.com/t/eQyIuRNT

.single-product .product .upsells h2 {
background-color: transparent;
}
.woocommerce .product .woocommerce-loop-product__title {
color: #000!important;
}

Thanks

Hi,

Please check in theme translation settings, if it is set like this
– https://www.screencast.com/t/0uRXPE5LYG
Or remove what is currently in that field and enter this

ページ %CURRENT_PAGE% の %TOTAL_PAGES%

The result should be as follows
– https://www.screencast.com/t/o21fbNNty1h7

Thanks

Hi,

You could modify the number of products displayed on the shop page, by changing the number here
– https://www.screencast.com/t/2Na6EQwjfj
Or through a child theme if you use one, by adding this code to it’s functions file
– https://docs.woocommerce.com/document/change-number-of-products-displayed-per-page/

Thanks

Hi,

That could be done with some CSS. Something like this for example
– https://www.screencast.com/t/k3HrdtngYJ

.td-header-style-3 .td-header-menu-wrap-full {
background-color: #151515!important;
}

Thanks

Hi,

If that is a plugin then check the plugin settings and configuration instructions. The theme cannot control the plugin if it is not displaying properly.
This is the default theme gallery
– https://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/
The theme modal image should work as intended, if there is a problem with it please provide a link to your website where the issue is present and we will inspect it.
Please correct me if I misunderstand.

Thanks

Hi,

That image will be displayed on block or grid modules, when there is no featured image set and the placeholder is enabled in the theme panel
– https://www.screencast.com/t/e2FwxtouO
I cannot seem to find many posts with no thumbnail, on the website. Did find these, so it is working
– https://www.screencast.com/t/KRW6KDyBwoRo
The post template files are located in the main theme folder, each template has a corresponding single and loop-single file
– https://www.screencast.com/t/X91jeg38H077

Thanks

Hi,

1. I don’t think I fully understand what you mean by name pages. If you could provide more details or some examples it would be very helpful.

2. The mobile theme does not have many settings and options, for the purpose of being faster and. It is meant to provide a simpler version of the website, that would be optimal for mobile devices. It is also optional, not required.
The breadcrumbs on mobile are related to the desktop settings. If they are enabled on desktop, they will be present on mobile as well.
If you would like to remove on mobile only, you could use some CSS. A code like this entered in Theme panel->Mobile theme->Custom CSS should remove the breadcrumbs from all mobile pages
– https://www.screencast.com/t/WhWj0aDEV
– https://www.screencast.com/t/VJl1Yc6F

.entry-crumbs {
display: none;
}

3. The category template 3 seems to be loaded from what I can tell. If you mean the category tag color, make sure each category has a color set in the per category settings
– https://www.screencast.com/t/ewVJaotL
The category tags will appear at all times, not randomly. At the moment they are displaying on that category page
– https://www.screencast.com/t/4hL1yxWjI7I

4. That drop-down cannot be disabled, there is no option for that at the moment. It is a complex and automatic process that calculates the number of categories that are displayed, in the theme javascript file.

5. The theme will style the paragraph containing the category descriptions, by default. At the moment there are no specific options for this, there might be in future updates.
You could style them differently with CSS for example like this, or how you like them to be
– https://www.screencast.com/t/9NpLGqKUvEQF

.td-category-description p {
font-family: Merriweather,'Open Sans',arial,sans-serif;
font-style: normal;
color: black;
}

Thanks

Hi,

Please send us an email at contact@tagdiv.com and provide admin login information, so we can take a look. Also paste a link to this topic in your email.

Thanks

Hi,

That file cannot be modified through the child theme, these are the only files that can be customized with it
– https://forum.tagdiv.com/the-child-theme-support-tutorial/
You will have to make those changes directly to the theme file.

Thanks

Hi,

If you mean the WordPress media library, the theme will not have any effect on that part
– https://codex.wordpress.org/Uploading_Files
The default WordPress capabilities apply. It could be influenced by permissions on the upload folder and maximum file upload size
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/
– http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/
The theme uses the default WordPress login and registration capabilities, simply adding a little style to it. Follow the plugin installation and configuration procedures and it should work. Check the plugin documentation as well.
We cannot make any plugin recommendations unfortunately, no way of knowing the exact results. No such plugins were actually tested. You can try as many as you want, search and install the plugins you need. Make tests with them until you find the best plugin for the job.

Thanks

Hi,

I have inspected the website and I see the issue. Please check the theme panel Custom HTML section and see if the code is located there. Check the other sections too if you have code in them. If you entered code in the theme directly in the files or through a child theme, check that as well.

Thanks

Hi,

The ads will be displayed on all posts, when entered in the theme panel. The theme does not have preferential options to display article ads.
What you can try is to use a plugin such as Adrotate to implement the ads on the website. I believe this plugin has options like you mention, and also works properly with the theme based on positive user feedback.
The sharing can only be disabled or enabled for all the posts as well. However the post sharing could be removed with some CSS based on the post IDs or by category perhaps. If you could provide a link to such a post, I will try to give you a solution.

Thanks

Hi,

For the moment there is no similar option in TagDiv composer, but please note that this page builder is only at the beginning of development. Many more options and features will be implemented for it over future updates. There are many plans in this regard. I could not say when exactly such a feature will be available however.

Thanks

Hi,

The theme uses a center-top cropping system, this is believed to be the best in general. Each theme module has a predefined thumbnail size, so results may be different for the same featured image used
– https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
It is a matter of finding the most optimal blocks and grids to display your content, with the best results.
Here you can see how all the blocks, grids and full grids look
– https://demo.tagdiv.com/newspaper/block-1/
– https://demo.tagdiv.com/newspaper/big-grid-1/
– https://demo.tagdiv.com/newspaper/full-big-grid-1/

Thanks

Hi,

Please provide a link to your website is possible so we can inspect it and see the issue you describe, for a better understanding and solution.
Blocks will display posts based on filtering and sorting options chosen. If there are enough posts in the category/categories and you increased the limit, they will be displayed.
This does not include Big Grids, these elements do not have the option for a limit.

Thanks