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Greg
tagDiv Member
I have over 15 years of experience in SEO, including 11 years working for a major German company.
Greg
tagDiv Member
Mobile menu shows old background image + social icons, cannot find them in Compo - reply
#533075
Jul 28, 2025 at 12:54 pm

Hi Julie, hi Calin,

Thank you both so much for your quick and helpful replies – that was exactly what I needed!


@Julie – your tip about checking the Theme Panel → Background & Social Links was spot on. Really appreciate you sharing your workaround!


@Calin – the screenshots were incredibly helpful and guided me straight to the solution. I’ve now completely removed the background image and social icons from the mobile menu – all done cleanly via the Theme Panel, no extra CSS needed. Perfect!

Big thanks to the entire tagDiv team for your great support and such a flexible, powerful theme. Keep up the awesome work!

Best regards,
Greg

Greg
tagDiv Member
Mobile Page Footer Appears Broken or Different on Incognito & Devices - reply
#526573
Feb 25, 2025 at 2:44 pm

Hello,

Thank you for your prompt response. I have just sent an email to contact@tagdiv.com with the wp-admin access details, including the link to the topic as requested.

Best regards,
Greg

Greg
tagDiv Member
Mobile Page Footer Appears Broken or Different on Incognito & Devices - reply
#526523
Feb 24, 2025 at 7:17 pm

I appreciate your response. However, I have already disabled the plugin and even deleted it completely. I followed the steps exactly as shown in the YouTube tutorial, cleared the cache multiple times, yet I am still seeing the old version from the TagDiv Compressor mobile version.

I am getting really frustrated because this issue is preventing me from making progress, and I spent 7 hours last night trying to fix it without any success.

How can I completely disable the TagDiv Compressor mobile version? I need a definitive solution to remove it entirely. Your support on this matter would be greatly appreciated.

Best regards,
Greg

Greg
tagDiv Member
Issue after Update to Version 12.6.9 – Brief White Screen Before Page Load - reply
#525918
Feb 14, 2025 at 3:29 am

Hello,

After extensive 6h testing, I was able to identify the root cause of the issue: The Critical CSS files in Autoptimize apparently generated faulty rules, which led to conflicts with the cache. After deleting the Critical CSS rules in Autoptimize Plugin, caching started working properly again on all pages.

I wanted to share this with you so that you can potentially help other users with a similar problem more quickly. If there is a way to ensure that Critical CSS rules regenerate automatically or to improve error detection in Autoptimize, that would certainly be beneficial.

If you have any questions or need further details, please feel free to reach out.
Thank you for your support!

Best regards,
Greg

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