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Swann
tagDiv Member

Hello Bettina, thank your for your reply !
That is what I did, but it still doesn’t work on mobile. On my iPhone at least, the menu doesn’t display, but it does display all right on my desktop when I minimize the browser to a mobile size.

Does the website behave the same way on your side ?

Thanks again !
Swann

Swann
tagDiv Member

Hey, I managed to solve the same problem that appeared after the 11.2 update.

So as my website was broken, I rolled back to Yesterday’s backup. But it didn’t seem to do it, as my header was still messed up and some ads as well as widgets didn’t work properly. From there I updated from 11.1 to 11.2 once again, made sure required plugins were installed, but it still didn’t work.

Here is the solution I found based on tagDiv’s support answers : when you go to WordPress>Appearance>InstallPlugins (sorry if these aren’t the right terms, my wordpress is in French), you should find that the Standard Pack is either marked uninstalled or deactivated. There I first had to activate it (didn’t work, saying something along the line “not compatible with 11.2…”), then I was able to reinstall it, and finally I could activate it. And it worked.

Please let me know if it worked for you.

Honestly I feel like tagDiv didn’t manage this update that well as it clearly went wrong for a lot of users, and the team’s answers are generic and hard to apply.

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