Here is the debug message

Array
(
[0] => Array
(
[file] => /nas/content/live/vineyardvisit/wp-content/plugins/td-composer/legacy/common/wp_booster/td_style.php
[line] => 50
[function] => error
[class] => td_util
[type] => ::
[args] => Array
(
[0] => /nas/content/live/vineyardvisit/wp-content/plugins/td-composer/legacy/common/wp_booster/td_style.php
[1] => Internal error: The system tried to use an att that does not exists! class_name: tds_button1 Att name: “button_tdicon” as “1-button_tdicon”
)

)

Hello Anamaria,

No, we are not using any child theme. We tried deactivating the plugin and installing again however the issue hasn’t been resolved by doing that.

Any other solution to this issue? This is stopping us to edit even the homepage of the site.
Thanks

It says

PHP version 7.4.32 (Supports 64bit values)

We were running Newspaper theme 6.X.X and updated to the latest version.

So far the update has been just one big headache. Thrive Comments was working so well for our needs before the update. We were using Thrive Comments as the Newspaper theme comments feature does not operate well enough to suit a real newspaper’s workspace and our legal requirements.

We require that the user provides their full name, first and last. Basically, we HAVE to get Thrive Comments working again OR we need to have much more control over the Newspaper theme comments feature.
We need Newspaper Theme to allow us to:
1. Add custom text above the comment area – to explain to the reader what information is required in order to publish their comment.
2. Change “Leave a Reply” to “Leave a Comment”
2. Modify the Name field, to say “First and Last Name”
3. Remove the “Website” field
4. Modify the bottom line to read “Save my name, and email (remove and website) in this browser for the next time I comment.

We are incredibly disappointed in the theme update and its prevention of allowing other plugins to work. WordPress is built on plugins working, and Thrive Comments is a Premium very-well functioning plugin that we are now unable to use since the theme update.

Who do you recommend for customization to get the Thrive Comments plugin working? Is there not a code snippet you can provide to disable the Newspaper Theme comments and allow us instead to use Thrive Comments? The current Newspaper comments is hurting our business, and costing us a lot of time.

Please help to put this right.

It would be more professional to have a support feature where the user can choose to keep their support question private from the start. You ask for as many details as possible, yet those can’t be provided in private? Very disappointed.