Ok, I’ll send an email. Visual Composer has never shown up in my theme. It will not install at all, even though it is saying the folder already exists. When I go to FTP, I have deleted the entire theme and reinstalled it again. When that didn’t work, I tried to uninstall the visual composer and then reinstall it. I don’t know what I’m doing wrong. I have tried the zipped file and the unzipped file. I will send an email with the login info.
Thank you

Hello again Simion, I have watched tutorials and tried Filezilla and Cuteftp and I am still not having any luck. Can I get some assistance installing through FTP or a refund? My website has been on hold entirely since I’ve been trying to figure this out. It is currently beyond my expertise.
Thank you.

Am I putting in my website as the host or wordpress? And is the login what I’d use on their site to get into my admin panel?

Ok, I have never used FTP and this tutorial doesn’t tell me what the host, username, password and port are. I am still very confused, and I thought this installation would be much easier than this.