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tmairt
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tmairt
tagDiv Member
Newspaper crashed site with VisualComposer upgrade - reply
#99713
Mar 12, 2016 at 1:30 pm

Hi Chris – error log gives me this

[12-Mar-2016 11:24:35 UTC] PHP Fatal error: Call to undefined method WPBakeryVisualComposer::getInstance() in /home/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_wp_booster_functions.php on line 1139

tmairt
tagDiv Member
Newspaper crashed site with VisualComposer upgrade - reply
#99684
Mar 11, 2016 at 10:39 pm

which was fine for a few days – now I can’t login to the site – the site is still up -but when I try to login I get a server 500 error.

I haven’t changed a thing since the restore.

tmairt
tagDiv Member
Newspaper crashed site with VisualComposer upgrade - reply
#99683
Mar 11, 2016 at 10:23 pm

thanks Chris – I did a restore from backup which got the site up and running again

tmairt
tagDiv Member
Newspaper crashed site with VisualComposer upgrade - reply
#98897
Mar 7, 2016 at 10:09 pm

Hi Bogdan,

I tried installing the JS composer the way you suggested, as soon as I do – I lose access to the site again.
So I then have to remove the JS_Composer directory to get back into the site.

I did also increase WP memory limit and php memory as well.

It was all working fine previously until I did an update via WordPress update panel on Sunday.

cheers

tmairt
tagDiv Member
Newspaper crashed site with VisualComposer upgrade - reply
#98700
Mar 7, 2016 at 10:01 am

thanks Chris – I’ve tried that. As soon as VisualComposer is activated, the site disappears and I get the 500 error and can’t access the site again. Only way is to FTP in and delete the JS_Composer folder to get the site back responding.

tmairt
tagDiv Member
Newspaper crashed site with VisualComposer upgrade - reply
#98645
Mar 7, 2016 at 1:34 am

yep, tried that – still wipes my site out.

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