Hi this is the conversation I had with Siteground today

Sharron Livingston: I am trying to make a change on Newspaper – Theme panel – ads. I wish to delete the text in the header ad. Unfortunately the system won’t save. The Support Forum wants

Server requirements
WordPress 4.0 or later
Apache or Nginx
php.ini memory limit: 40MB (recommended: 96M)
PHP version 5.6 or greater (recommended: PHP 7.0 or greater)
MySQL version 5.0 or greater (recommended: MySQL 5.5 or greater)
The mod_rewrite Apache module (optional)
For optimal performance the server requires some settings to be made, the optimizations include:

Use a cache plugin – we recommend WP Super Cache
Page Speed optimization –

Can you help me with this?

Sharron Livingston: This question is related to account: resellerthetravelmagazine.net

Teodor A.: Hey there

Teodor A.: I hope you are doing fine today!

Sharron Livingston: Hi Teador

Sharron Livingston: I am, but feeling overwhelmed

Sharron Livingston: I wanted to save an amendment I made on Newspaper – Theme Panels – Ads

Sharron Livingston: but it won’t save the amendment. so I went to their support panel and they just said the above

Sharron Livingston: and I have no clue what any of that means.

Sharron Livingston: Can you help?

Teodor A.: I understand you and what I can do is to make sure that all the server-side requirements are met

Sharron Livingston: thank you.

Sharron Livingston: shall I hang on here to find out if they are met

Teodor A.: Most welcome! Can you just tell me the domain name in question?

Teodor A.: Yes, but can you just tell me the domain of your site?

Sharron Livingston: http://www.thetravelmagazine.net

Teodor A.: Thank you! I am onit

Sharron Livingston: That’s great. Hanging on…. 🙂

Teodor A.: I am all done now! I carefully reviewed your account and confirm that all requriements server-wise are met now! The only change I had to do was for the memory_limit PHP variable as it was indeed having a lower value

Teodor A.: Everything else looks great!

Sharron Livingston: A cache plugin – we recommend WP Super Cache Page Speed optimization – we created a guide for this here

Sharron Livingston: Do we have that

Teodor A.: Yes, I already checked your website and you do have this pluginSharron Livingston: WP_MEMORY_LIMIT try to increase it at least to 256mb. Also please check the php version to be 7-7.2

Sharron Livingston: do you know what that means

Teodor A.: Yes, the PHP version for your site is currenty 7.1 which meets these requirements, the memory_limit has just neen increased to 256MB

Teodor A.: Oh, great. Now in order to resolve the initial issue, I would suggest to contact the plugin developers you use directly and tell them that the server requirements are met so that they can do some other checks being most familiar with how it works and to resolve issues related to it

Teodor A.: Of course, in case there anything that we can help or adjust from our side, you are always welcome to come back at us

UNFORTUNATELY … the save function still does not work. Can you help?

Word press is working well. The only thing I have come across is that I cannot save my amendment on Newspaper – Ads

Im afraid I don’t know how to check

WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Would you be able to get a little bit more involved in this to help me out?

Sharron

I am trying to delete the entry in the header ad completely to leave it blank. But I cannot do that as the save icon just keeps on going and going without end.

Hi Alin,

Thanks for pointing out the issue with the category URL. There seems to be a problem with Yoast SEO plugin which should strip /category from the URL (if you put /category/world it works fine). I’ll speak to Yoast devs. This problem is fairly recent, it worked fine a week ago.

As for ?s=rome, I disabled all plugins except Visual Composer, I emptied all cache and the problem is still there. Actually, this problem does not seem to be related to the Newspaper theme, as it occurs even if I change to one of WP default themes.

Thanks for taking the time to reply and sorry to have bothered you.

Regards,
Martino