Hi, I am trying to delete an advert – Newspaper – Theme panel – ads.
When I go to save the save icon comes up on the screen rotating, but never stops.
How do I get this to save?
Hi,
Usually issues with the theme panel saving are in general, is it happening only when you save modification to the ads?
There are a few things to check, these ones – https://forum.tagdiv.com/topic/problem-with-newspaper-theme/
If you already checked or tried these, we could take a look as well. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please also include a link to this topic in the email. Let us know.
Thanks
I am trying to delete the entry in the header ad completely to leave it blank. But I cannot do that as the save icon just keeps on going and going without end.
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Word press is working well. The only thing I have come across is that I cannot save my amendment on Newspaper – Ads
Im afraid I don’t know how to check
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Would you be able to get a little bit more involved in this to help me out?
Sharron
Hi this is the conversation I had with Siteground today
Sharron Livingston: I am trying to make a change on Newspaper – Theme panel – ads. I wish to delete the text in the header ad. Unfortunately the system won’t save. The Support Forum wants
Server requirements
WordPress 4.0 or later
Apache or Nginx
php.ini memory limit: 40MB (recommended: 96M)
PHP version 5.6 or greater (recommended: PHP 7.0 or greater)
MySQL version 5.0 or greater (recommended: MySQL 5.5 or greater)
The mod_rewrite Apache module (optional)
For optimal performance the server requires some settings to be made, the optimizations include:
Use a cache plugin – we recommend WP Super Cache
Page Speed optimization –
Can you help me with this?
Sharron Livingston: This question is related to account: resellerthetravelmagazine.net
Teodor A.: Hey there
Teodor A.: I hope you are doing fine today!
Sharron Livingston: Hi Teador
Sharron Livingston: I am, but feeling overwhelmed
Sharron Livingston: I wanted to save an amendment I made on Newspaper – Theme Panels – Ads
Sharron Livingston: but it won’t save the amendment. so I went to their support panel and they just said the above
Sharron Livingston: and I have no clue what any of that means.
Sharron Livingston: Can you help?
Teodor A.: I understand you and what I can do is to make sure that all the server-side requirements are met
Sharron Livingston: thank you.
Sharron Livingston: shall I hang on here to find out if they are met
Teodor A.: Most welcome! Can you just tell me the domain name in question?
Teodor A.: Yes, but can you just tell me the domain of your site?
Sharron Livingston: http://www.thetravelmagazine.net
Teodor A.: Thank you! I am onit
Sharron Livingston: That’s great. Hanging on…. 🙂
Teodor A.: I am all done now! I carefully reviewed your account and confirm that all requriements server-wise are met now! The only change I had to do was for the memory_limit PHP variable as it was indeed having a lower value
Teodor A.: Everything else looks great!
Sharron Livingston: A cache plugin – we recommend WP Super Cache Page Speed optimization – we created a guide for this here
Sharron Livingston: Do we have that
Teodor A.: Yes, I already checked your website and you do have this pluginSharron Livingston: WP_MEMORY_LIMIT try to increase it at least to 256mb. Also please check the php version to be 7-7.2
Sharron Livingston: do you know what that means
Teodor A.: Yes, the PHP version for your site is currenty 7.1 which meets these requirements, the memory_limit has just neen increased to 256MB
Teodor A.: Oh, great. Now in order to resolve the initial issue, I would suggest to contact the plugin developers you use directly and tell them that the server requirements are met so that they can do some other checks being most familiar with how it works and to resolve issues related to it
Teodor A.: Of course, in case there anything that we can help or adjust from our side, you are always welcome to come back at us
UNFORTUNATELY … the save function still does not work. Can you help?
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
