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westbrook
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westbrook
tagDiv Member
Site Slow & Constantly Timing Out – Lack of shortcode support - reply
#353695
Jun 26, 2020 at 1:59 pm

Hi Calin, the site exceeds the requirements, as does the hosting as it’s on a VPS. All plugins are deactivated, the only live ones are yours. Sadly it’s just not working for us, I’m afraid we’ll be requesting a refund on this one. We’ve not activated the licence as such.
Clive

westbrook
tagDiv Member
Site Slow & Constantly Timing Out – Lack of shortcode support - reply
#353597
Jun 25, 2020 at 7:01 pm

Hi Vlad, this site is literally out of the box and is currently virtually un-editable, simply accessing the home page in the admin causes a time-out or page not responding, this isn’t anything to do with optimisation, it’s basic admin we want to do and we are struggling to do the basics. There is something else wrong.

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