Unable to add rows,template via visual composer while adding new pages and post

Posted in: Newspaper
Post count: 18

I have installed fresh wordpress 4.5.3, and installed newspaper theme, now i had activated WPBakery Visual Composer.the WPBakery Visual Composer version is 4.3.4 which is bundled with newspaper theme. while adding new page via visual composer using backend editor the preview of layout shows but it in grey color and i cannot select the layout for my page. Also if i wish to add some element it is not adding element . PLease help me .

Post count: 23312

Hello Piyush Bandi,

Please notice that your version of Visual Composer is outdated. First of all, please download the latest version of the Envato Market using your account and then install the theme via FTP because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Then, you will have to remove the old version of the Visual Composer and install the version which comes bundled with the latest version of the theme (->Newspaper 7.3 with Visual Composer 4.12 and Social Counter 4.1), clear all your caches and check the results. For more information about how you can update your Visual Composer, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please notice that you will have to keep the step with each updating of the theme.

Hope this helps!

Thanks.

Post count: 18

Thanks for the response . i have done that and able to add the row and other element.

But why i am not able to see predefined layout. ?? any clues..

Post count: 22421

Hi,
Please contact us via email at contact@tagiv.com and provide login information so we can investigate. Please also include a link to this topic so we can identify you.
Thank you!

Post count: 18

Should it require any plugin license ?? i have not exposed my website to the internet . I am doing it locally
Secondly , I have use iis 7.5 to host word press website with MSSQL as database on windows server 2008 Web edition. PHP Version is 5.4 . I need to know the best server configuration to run wordpress website smoothly and speedly.

Thanks in advance.

Post count: 6535

HI

You don’t need any license key for Visual Composer, the plugin comes bundled with the theme and can be used under theme’s license.
For server configuration please check this link: https://forum.tagdiv.com/requirements-for-newspaper/
Thanks!

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